web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Unanswered

Backend data for Email versions in an A/B test

(3) ShareShare
ReportReport
Posted on by 31
Hi - When we build an A/B test in a marketing email where we’d be testing for example the performance of two different Subject Lines, Dynamics creates 2 different versions of the same email to account for the 2 subject lines. There is only one email record in the email table, and one journey record in the journey table. On the activity data side, each one of the 4 tables EmailSent EmailDelivered, EmailOpened and EmailClicked has a column named SendingID. In the case of an A/B test with only 2 options the SendingId has 2 different values depending on which version the contact would have been sent, received, opened, and clicked. I think that the SendingID should allow us to join to a table where the attributes of the email version (including subject line in this case – but could be something else in other cases) would be stored. Any info regarding such a table or where that information is stored? And would that change in Real-Time?
Thanks
I have the same question (0)
  • Daniyal Khaleel Profile Picture
    752 Most Valuable Professional on at
    When you create an A/B test (e.g., two different subject lines), Dynamics only stores one “parent” Email record in the Email table.
    The two A/B versions are variants of that single record, not new records.
    The system distinguishes them using the SendingID in the activity tables:
    EmailSent
    EmailDelivered
    EmailOpened
    EmailClicked

    So you’re right: SendingID is what links a recipient’s interaction to the specific A/B test variant they received.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 170 Super User 2025 Season 2

#2
#ManoVerse Profile Picture

#ManoVerse 61

#3
Gerardo Rentería García Profile Picture

Gerardo Rentería Ga... 52 Most Valuable Professional

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans