Reversal Denied. Account Number XXX is journalized

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Posted on by Chetan Dedhia

Hi All,

I am trying to reverse an Invoice Journal Transaction (India Specific), having TDS and GST accociated in the transaction. However there is error message displayed and not allowing to reverse the transaction. I checked if there are any bank settlements done against it and didn't find any.

I replicated the same scenario in UAT environment and was able to reverse the transaction,

What can be the reason for not allowing the reversal?

1362.Error1.jpg

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Ludwig Reinhard Microsoft Employee on at

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Hi Chetan,

There is a GL journalization functionality that seems to prevent this.

Are you aware that this functionality is used in your company?

Irrespective of that, can you manually correct this transaction?

Best regards,

Ludwig

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Chetan Dedhia 73 on at

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Hi Ludwig,

I am not aware of such functionality being used.

When I tried to Manually reversing through GL journal (community.dynamics.com/.../how-to-reverse-posted-gl-journal), the transaction isn't getting loaded and blank box is displayed

Am I missed anything here?

Thanks,

Chetan Dedhia.

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Ludwig Reinhard Microsoft Employee on at

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Hello Chetan,

What kind of transaction do you refer to?

Can you share details of the transaction that needs to be reversed and the voucher?

Many thanks,

Ludwig

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Chetan Dedhia 73 on at

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Hi Ludwig,

Here is the transaction.

It is a Vendor Invoice transaction for Consultancy services, having Withholding Tax and GST in it.

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OsmanIstanbul 2,818 on at

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Hi Chetan,

Can you check if there is any transaction in GL > Periodic > Journals > Ledger Journals for this voucher? İf it exists, you cant cancel it, but can delete it and retry

Regards

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Ludwig Reinhard Microsoft Employee on at

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Hi Chetan Dedhia,

I would recommend posting a manual correction by entering the very same transaction but with an opposite amount sign.

This should not take much time to do.

Best regards,

Ludwig

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Chetan Dedhia 73 on at

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Hi Ludwig,

There are 100+ such transactions for reversal due to the audit recommendation. Thanks for the reply. I found the solution.

Chetan Dedhia.

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Chetan Dedhia 73 on at

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Thanks Osman for the reply. I found the solution and its in line with your recommendation.

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