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Customer experience | Sales, Customer Insights,...
Answered

An error has occurred. Please return to the home page and try again. (on quick create form)

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Posted on by 12

Hi dear reader,

The error message "An error has occurred. Please return to the home page and try again" occurs as soon as I entered all data in a quick create form and press save.

This particular (custom) quick create form has no javascript aboard nor are there any business rules active.

When I trace the action, there's no error, exception or even a trace file to be found.

Where to continue my quest? Any ideas?

Thanks for thinking along with me.

Regards,

Jeroen

I have the same question (0)
  • Suggested answer
    ajyendra Profile Picture
    1,738 on at

    Hi,

    Check the similar forum:

    community.dynamics.com/.../on-any-quick-create-an-error-has-occurred-please-return-to-the-home-page-and-try-again

    Hope it helps

  • Jeroen J Profile Picture
    12 on at

    Yeah, thanks for the suggestion. I've read and walked through this post earlier. Unfortunately where his issue gets solved, mine doesn't show (any) errors.

  • ajyendra Profile Picture
    1,738 on at

    I think IN that forum they also not show any error but  When he debugged the issue in edge then he got the error.Check that forum.

  • gdas Profile Picture
    50,091 Moderator on at

    Do you have any JS code registered onsave method ? If yes could you  please share.

  • Verified answer
    ajyendra Profile Picture
    1,738 on at

    Don't know exactly but if above link not helpful. As You didn't show any error then try this I just saw in some posts

    Check this work for you if the Use legacy form rendering is Yes then change to NO and Try

    1) Go to Settings > System > Administration > System Settings.

    2.) Scroll down to Use legacy form rendering and select No.

    3.) Click OK, then refresh your screen by hitting F5.

    You may need to refresh a couple of times.

  • Jeroen J Profile Picture
    12 on at

    Hi,

    thís did work. That is, I changed it from No to Yes and the error was gone.

    But, what have I done now? Any other results that I should take account of?

  • CU03050508-0 Profile Picture
    2 on at
    Verify the stability and functionality of the internet connection if your point of sale system depends on it to process credit cards. Errors can occasionally be caused by network problems. magistv

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