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Amount Due on invoice

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Posted on by SV-18061727-0

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Hello Experts,

I have a question related to FTIs
We have an FTI for which we received payment and the Invoice status is "Settled"

The Invoice has an 'Amount Due' field. The Amount Due value is the same as Invoice Amount/Settled Amount

Does anyone know why the Amount Due is populated even after the Invoice is paid/settled?

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Dynamics 365 Finance

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Alireza Eshaghzadeh 14,672 Super User 2025 Season 2 on at

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Hi,
Could you clarify the screenshot you're referring to? Is it from Customer transactions?

On Customer transactions, if the Invoice amount minus the Settled amount equals zero, the Amount due/Balance should also be zero.

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SV-18061727-0 618 on at

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Thank you for your response, will look into this

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