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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Schedule board resourc...
Service | Customer Service, Contact Center, Fie...
Answered

Schedule board resource tooltips view in daily/weekly view

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Posted on by XY-22051313-0 7
Hi community,
 
Where is tooltips view from in the Schedule board daily/weekly view as the following screenshot red rectangle, which is displaying after click plus button on the left of resource record. I checked all related view in Bookings, Resource Requirement and Bookable Resource table, I can't find this tooltips view. is it possible to customize it ?
 
 
 
When I click the title/name on the tooltips view, it is display its Resource requirement record.
 
 
I have the same question (0)
  • Verified answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Hi,
    Is the 'Hourly' view ok?
    I found the following ideal: 
    ADMIN RESPONSE: All views(hourly,daily..) are already the same, but there are others who seem to be experiencing the same problem as you!
    So i would suggest that you can open one ticket for Microsoft support team to confirm it.
     
  • Suggested answer
    XY-22051313-0 Profile Picture
    XY-22051313-0 7 on at
    Thanks, Leah, "Hourly" view is good, probably, we should enable " new schedule board", but I didn't find this checkbox in our Field Service App setting, I'd better create a ticket to Microsoft support as you mentioned.

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