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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Cant login VM on hoste...
Finance | Project Operations, Human Resources, ...
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Cant login VM on hosted cloud

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Posted on by Ferhat.S 236
Hi,
Today i faced issue when i try to login development machine on cloud hosted.
Error says /as a security precaution the user account has been locked because there were too many login attempts/. But in fact today it was my first login.
It happens on my builtin//Admin account its not effect builtin//User
Does anyone have suggestion ?

////
  • JinsengIT Profile Picture
    JinsengIT 40 on at
    Cant login VM on hosted cloud
    If this is hosted in Azure, it may be due to attackers attempting to RDP into the machine.  If you have not done so already, I suggest ensuring the Network Security Group associated to the VM is configured to only allow RDP access from your trusted IP addresses.
  • Suggested answer
    Azib Zafar Profile Picture
    Azib Zafar 12 on at
    Cant login VM on hosted cloud
    We recently encountered a recurring issue and wanted to share our resolution steps with the community.
     
    Issue:
     
    Despite restarting the environment from both the Azure portal and LCS and resetting the password for the builtin\Admin user, we faced a persistent issue. Whenever we logged in using the builtin\Admin account, the problem remained.
    Solution:
    Here’s how we resolved it:
    1. Log in with an Alternate Account:
      • Open RDP using the builtin\User account.
    2. Run Command Prompt as Admin:
      • Open the Command Prompt with administrative privileges using the same credentials provided in LCS.
    3. Modify Local Computer Policy:
      • Run the following command to open the Local Group Policy Editor: gpedit.msc
    • Navigate to: Computer Configuration -> Windows Settings -> Security Settings -> Account Policies -> Account Lockout Policy.
    • Change the value of Account lockout threshold to 0.
    • Click Apply and OK.
    • In the Command Prompt, run: gpupdate /force
    · Update Group Policy and Unlock Account:
    • In the Command Prompt, run: compmgmt.msc
    • Go to Local Users and Groups -> Users.
    • Find the builtin\Admin user, right-click, and select Properties.
    • Uncheck Account is locked out and click OK.

    These steps resolved the issue for us. Hopefully, this helps anyone facing similar problems. If you have any further questions or alternative solutions, feel free to share!
     
  • Ferhat.S Profile Picture
    Ferhat.S 236 on at
    Cant login VM on hosted cloud
    Hmm i see thanks for suggestion.
     
    But the weird thing is i tried to login hourly but it was the same.
     
    I will suggest that thank you very much.
     
  • Suggested answer
    Anthony Blake Profile Picture
    Anthony Blake 2,310 Super User 2025 Season 1 on at
    Cant login VM on hosted cloud
    Ferhat this will come back, the restart didnt fix it, what fixes it is a 15 minute time delay while you restarted.
     
    The long term fix is restrict VM access by IP.
  • Verified answer
    Ferhat.S Profile Picture
    Ferhat.S 236 on at
    Cant login VM on hosted cloud
    Well restarting dev machine from azure fixed issue.
  • Martin Dráb Profile Picture
    Martin Dráb 231,289 Most Valuable Professional on at
    Cant login VM on hosted cloud
    Moved from Dynamics 365 general forum.
  • Ferhat.S Profile Picture
    Ferhat.S 236 on at
    Cant login VM on hosted cloud
    Hey Martin.
    Its Microsoft Dynamics 365 Finance & Operation.
  • Martin Dráb Profile Picture
    Martin Dráb 231,289 Most Valuable Professional on at
    Cant login VM on hosted cloud
    D365 consists of many applications, such as Finance and Operations, Sales or Business Central. You're asking in D365 general forum, therefore it's not clear which product you have in mind. Is it F&O?

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