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Finance | Project Operations, Human Resources, ...
Answered

Printing Check Remittance

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Posted on by 7,986

Good day,

A check was printed, the format is the stub on top, the remittance information on the stub exceeded 12 lines and overlap unto the next check. We use preprinted numbered checks, so the

next check number had to be voided

This though has not happened before, the remittance that would have exceeded that on the stub should have gone to another printer. The option 'separate remittance' should that have been ticked. If it is ticked will it deal with the excess data or the entire remittance?

According tot the help file it will print after the checks are printed on blank form, which is what we want. The user couldn't remember if it were, if someone can just verify this it would be appreciated.

Regards

Rosemary

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  • Verified answer
    Hokuminaria Profile Picture
    2,950 on at

    Hey Rosemary,

    I went and tested the process of having the Separate Remittance process during a check run. 

    If you are paying 12 Invoices, you will always get a separate remittance. What triggers a remittance is below.

    Check Remittance report in Payables Management - Dynamics GP | Microsoft Docs

    The Check Remittance report can be printed when one or more of the following conditions are true:

    • When you print a check in the Print Payables Checks window, you click to select the Separate Remittance check box.

    • The check pays more than 12 invoices.

    • In the Select Payables Checks window, you click to select the Print Previously Applied Documents check box, and the previously applied documents contain more than 12 records.

    • In the Select Payables Checks window, you click one or more check boxes under Automatically Apply Existing Unapplied, and the total document amount of the credit documents is more than the total document amount of the debit documents.

    As it sounds like there was 12 Invoices getting paid, you would have got a separate remittance anyways. Marking the checkbox wouldn't have done anything different if you had 12 Invoice being paid.

    The check Stub will print up to 12. Anything after 12 will be on the remittance. It also includes the 12 that printed on the check stub.

    When you say it overlapped to the next check, are you referring to the next Vendors check or are you may be doing one check per invoice, and it was flowing onto the next invoices check for the same vendor?

    The screenshots below show my test with 12 Invoices, one Payment using the Separate and not Separate checkbox, and both look the same.

    1. Check Stub.

    pastedimage1657748957485v1.png

    1. Remittance.

    pastedimage1657748970214v2.png

    This is because we meet the requirement for a separate remittance do to 13 Invoices being paid.

    I hope this helps!

    Thank you!

    Brandon | Microsoft Support Engineer.

  • rcr123 Profile Picture
    7,986 on at

    Thank you for your response and your explanation. We use pre-printed numbered alignment forms. The invoices paid did exceed 12, but the 13th line printed on the stub of the next consecutive check.

    The vendors check was 1, the invoices paid were on that check stub, but the 13th line printed on the stub of check 2 with the same check total as on check 1

    The payables person couldn't remember if the  Separate Remittance check box was ticked. The stub though on check 1 did not say 'continued on remittance' as your example. I requested a copy of the check to verify. The printer and machine were changed I don't think this would impact on that.

    Regards

    Rosemary

  • Lisa at AonC.com Profile Picture
    921 Super User 2025 Season 2 on at

    Rosemary - Are you possibly using a modified check format?  (I have seen this behavior when someone accidentally/incorrectly adjusts the length of a section in Report Writer.

    Also check your Vertical Alignment setting when you print the check.  I'm wondering if there is a positive vertical alignment that is throwing off the page breaks.

    A screenshot of what you are seeing across the two checks would be helpful.  (I can't tell from the description if the second check only has the one document or if it continues to then print the information for the next payment, still on the second check page.)

    Is this a dot-matrix, laser, or ink jet printer?

  • rcr123 Profile Picture
    7,986 on at

    Yes it is a modified check format, and it is a dot-matrix printer. My apologies for the late response, Will check the alignment as well as the partner who did the modifications.

    Regards

    Rosemary

    [View:~/cfs-file/__key/communityserver-components-multipleuploadfilemanager/869b86e0_2D00_746d_2D00_406f_2D00_a00b_2D00_cdac69d54ce3-323196-complete/Check.pdf]

  • Suggested answer
    Lisa at AonC.com Profile Picture
    921 Super User 2025 Season 2 on at

    Remove access to the modified GP check format.  Print with the unmodified version.  If the problem goes away, you'll need to re-do your modified check format, being careful to not change the length of any sections in Report Writer.

  • rcr123 Profile Picture
    7,986 on at

    Thanks very much for your recommendations, working on that currently.

    Regards

  • rcr123 Profile Picture
    7,986 on at

    Good day,

    Printed a couple of checks with the unmodified version, and yes it printed as it should where you are seeing the message 'continue on Remittance' and when the option was taken to print on form the remittance printed as it should.

    Will be re-visiting the modified form and make the relevant corrections, thanks again for your input.

    Regards

    Rosemary

  • rcr123 Profile Picture
    7,986 on at

    I have tested the checks modified and unmodified and it appears the issue was not the modification, but the printing of the remittance.

    The option to 'select remittance' was not checked and the process option was done. I wasn't able to replicate the exact output, but when I checked that option and processed the remittance and print form, it printed okay. Both check and remittance.

    Thanks again for your assistance.

    Regards

    Rosemary

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