Description of problem:
When vendor bank details are changed or updated in vendor master > payment fast tab then system is not updating open Vendor invoice wit the new vendor bank account nor system is populating a pop up to alert the user
Impact : open vendor invoices are not updated with the latest or correct vendor bank details
Expected result : When bank details are updated or changed in vendor master > Payment fast Tab system should do the following
- User should get a pop up saying “Do you wish to update the bank details for open vendor invoices”
- If user give yes it should update the vendor bank details in all open vendor invoices
- If user gives No the vendor bank details available in open vendor invoices should not change ( the new vendor bank details should get updated only in vendor master and not for open vendor invoices )
Actual Result: After updating the bank details at Vendor Master level system is not updating any open Vendor invoice with new bank details instead they remain as it is.System is also not populating an warning message “Do you wish to update the bank details for open vendor invoices”
Conclusion on current system behavior based on repro in vanilla 8.1.3/ 10.0.7/10.0.8/10.0.9
- When vendor master > Payment fast tab is having a vendor bank account then the same will flow into the invoice transactions and this vendor bank account will be available in open vendor invoices form
- Existing vendor bank account in open vendor invoices will not change automatically when a new vendor bank account is updated in vendor master > payment fast tab .
- When Vendor bank account is changed in Vendor master > Payment fast tab then system will not populate a pop up to warn the user saying “Do you wish to update the bank details for open vendor invoices” with option for YES/ NO
- When vendor bank account Expiration Date is changed then system will populate an Infolog
“Warning: Bank account VB1 is in use with open transactions, and you entered an expiration date which inactivates the bank account. If you try to open transactions after the expiration date for the bank account, they will not generate payments.”
Help Needed
1) Customer is claiming that in earlier versions of D 365 F&O ( 8.1.3 or earlier – customer is not sure ) there was a feature to alert the end user when bank details are updated or changed in vendor master > Payment fast Tab the system would do the following:
- User should get a pop up saying “Do you wish to update the bank details for open vendor invoices”
- If user give yes it should update the vendor bank details in all open vendor invoices
- If user gives No the vendor bank details available in open vendor invoices should not change ( the new vendor bank details should get updated only in vendor master and not for open vendor invoices )
Wanted to understand if this feature of pop up was available in earlier versions of D 365 . If available in which version was it available ( I have tested in vanilla 8.1.3/ 10.0.7/10.0.8/10.0.9 and did not find any pop up )
2) Wanted to understand if there was any feature ( feature of automatic updation of new vendor bank account in open vendor invoices ) available in earlier versions where vendor bank account will get updated automatically into open vendor invoices when the vendor bank is changed or updated in vendor master > Payment fast tab
3) When vendor bank master is changed in Vendor master > Payment fast tab is there any functionality to update the new vendor bank account in open vendor invoices ( is this feature available in 10.0.7 . How can this feature be enabled . Is this feature country specific feature . Is this controlled by Feature management )
4) Can Proposed vendor changes workflow be used to formalize the process of validating when user changes vendor bank account in vendor master > payment fast tab . ( However this workflow will not update the vendor bank account in open vendor invoices )
