How to Access Login portals

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WE have purchased dynamic 365 Customer Engagement Plan , how to access CRM and Sales portals..?

Any Reference Link.?

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Microsoft Dynamics CRM

Dynamics 365 Sales

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Jonas "Jones" Melgaard 4,798 Super User 2025 Season 2 on at

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How to Access Login portals

Have you deployed any Sales environments yet?

There is still some leg work to do after you buy the licenses.

If so, you can follow this video for guidance on how to at least quickly get a test environment up and running.

https://community.dynamics.com/forums/thread/details/?threadid=445cab62-a0fd-ef11-bae3-000d3a4e8211

However, my advice is to discuss with a CRM expert before you begin to deploy production environments.

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Daivat Vartak (v-9d... 7,827 Super User 2025 Season 2 on at

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How to Access Login portals

Hello CU10031107-0,

You've purchased the Dynamics 365 Customer Engagement Plan, which gives you access to several core applications within the Dynamics 365 suite. Here's how to access your CRM and Sales portals, along with helpful reference links:

Accessing Dynamics 365 Customer Engagement Apps (CRM/Sales):

Microsoft 365 Admin Center:

First, you'll need to access the Microsoft 365 Admin Center.

Go to: https://admin.microsoft.com/

Log in with your administrator credentials.

Dynamics 365 Apps:

In the Admin Center, navigate to "Show all" and then "All apps".

You should see the Dynamics 365 apps listed.

Or you can simply go to: https://home.dynamics.com/

Selecting Your App:

You'll likely see various Dynamics 365 apps, such as:

Dynamics 365 Sales

Dynamics 365 Customer Service

Dynamics 365 Marketing (if included)

And others.

Click on the "Sales" app to access the Sales portal (your CRM).

Once you are in the sales app, you can use the app selector in the upper left hand corner of the screen, to select other apps that are available to you.

Direct URL (If Known):

Once you've accessed your Dynamics 365 environment, you can bookmark the direct URL for future access.

The URL will typically follow a format like: https://<your-organization>.crm.dynamics.com/ (or similar).

Reference Links:

Dynamics 365 Documentation (Microsoft Learn):

This is the primary source for all Dynamics 365 information: https://learn.microsoft.com/en-us/dynamics365/

Dynamics 365 Sales Documentation:

Specifically for Dynamics 365 Sales: https://learn.microsoft.com/en-us/dynamics365/sales/

Accessing Dynamics 365 Apps:

This is a general overview of accessing dynamics 365 apps.

https://learn.microsoft.com/en-us/dynamics365/get-started/basics/access-apps

Microsoft 365 Admin Center:

For managing users, licenses, and other administrative tasks: https://admin.microsoft.com/

Key Points:

Your Dynamics 365 Customer Engagement Plan provides access to multiple apps.

Use the Microsoft 365 Admin Center or Dynamics 365 home page to access your apps.

Microsoft Learn is your primary resource for documentation.

I hope this helps you get started!

If my answer was helpful, please click Like, and if it solved your problem, please mark it as verified to help other community members find more.
If you have further questions, please feel free to contact me.

My response was crafted with AI assistance and tailored to provide detailed and actionable guidance for your Microsoft Dynamics 365 query.

Best Regards,
Daivat Vartak

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