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Customer experience | Sales, Customer Insights,...
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Dynamics 365 Marketing with WeChat

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Posted on by 5

Hi all, 

We're currently establishing Dynamics as our primary CRM and looking to migrate our Marketing offer from Adobe Campaign Classic to Dynamics Marketing. (Mostly because of PIPL Data legislation.) 

One of the major advantages of Adobe Campaign is that it has a good connector for WeChat as China is a big audience for us.

Does anyone know of or have any experience of using Dynamics Marketing with WeChat? I know it can be done for customer service, but we'd like to push notifications and maybe WeChat moments content out to WeChat instead of using email or SMS which are far less frequently used and then bring the data back into Dynamics afterwards.  

I don't know if this is even possible!

thanks in advance. 

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  • Verified answer
    Naveen Ganeshe Profile Picture
    3,397 User Group Leader on at
    RE: Dynamics 365 Marketing with WeChat

    Hi,

    I believe there is no OOB connector available for marketing. however, you can make a custom connector for that or create a web API to establish a connection between these two.

  • Suggested answer
    JamesLin Profile Picture
    51 on at
    Dynamics 365 Marketing with WeChat
    Hi,
     
    There is no OOB connector for Dynamics 365 Marketing, however we have built a WeChat connector that supports Dynamics 365 Marketing(Customer Insights) custom channel.  You can find more information on https://www.crimsondynamics.cn/en-US/Solutions/wechat/

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