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Customer experience | Sales, Customer Insights,...
Answered

NEXT STAGE button is missing

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Posted on by 5

Hi, 

I am trying to build a workflow, but for some reason my 'NEXT STRAGE' button gone. Even with a simplest flow, like 2 stages and no validation, there is no button. Further more, my sandbox doesn't have tese butonns for my previous flows, nevertheless they was there before. My PROD has the next buttons on other flows, but not on mine. Any ideas why?

I have the same question (0)
  • Thijs van der Klei Profile Picture
    780 on at

    Hi Rostyslav,

    Are you sure you are creating workflows? It sounds like a business process flow. Did you fill in all steps for each stage? Just asking: did you check another browser?

    Could you please add screen shots of your workflow / BPF and of the canvas where you are configuring this?

    Kind regards,

    Thijs van der Klei

  • Rdobryanskyy1 Profile Picture
    5 on at

    Yes sorry, you are right, I am referring to Business flows. I have found out that there will be no NEXT button, unless you save the record first. This is quite strange, and quite not user friendly. But thanks for the answer.

  • Verified answer
    abpanick Profile Picture
    on at

    Hi Rostyslav,

    Some Points about proceeding to Next Stage in a Business Process Flow:

    • For A Business Process Flow to proceed to next stage, the current stage has to be completed.
    • If there are any unsaved changes on the form that are required, they need to be saved as well.
    • Business Required fields will need to be filled in for the Stage that you are in.
    • Quick Introduction to Business Process Flow is here: https://youtu.be/JB-bGasVcD

    If you found this helpful then do mark this answer as verified.

    Thanks,

    Abhilash

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