JavaScript openErrorDialog does not show error details

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Posted on by DamonF

For quite some time we have been using the JavaScript Xrm.Navigation.openErrorDialog function to display errors in our CRM application. This was working fine until a few weeks ago (not sure exactly when). Previously, you could click on the link "More details" => "Download log file", and you would be able to see the details that you passed in to the openErroDialog function with the 'details' property:

Now, if I click that link, I get an unhelpful file that just contains an Activity Id and nothing else:

Is anyone else experiencing this problem?

Has anyone found a fix or a work-around?

We are currently using CRM Online version 9.1.0000.23162 (2020 release wave 2 enabled).

Here is the code I am using to show the dialog, just in case I am doing something wrong:

Xrm.Navigation.openErrorDialog({
    message: `This is a test error message`,
    details: `These are the details of the error message`
});

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Modesto Iacopino on at

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Hello Damon,

it was a bug. The fix is planned for the incoming week-end ( 2 - 4 /10 ) in EMEA region ( crm4 ).

Regards

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