How can I delete the cached credentials on XRMToolbox?

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Posted on by Joel D

365

Hi,

I used XrmToolbox to connect to "Organization A" (URL of an online Dynamics CRM).
Now I want to connect it to "Organization B" (a different URL) but when I try to login I get the error "Unable to login to CRM using cached credentials".

Can I clear the mentioned "cached credentials" to overcome the issue without uninstalling XrmToolbox?

The complete version of the tool is XrmToolbox for Microsoft Dataverse and Microsoft Dynamics 365 (v1.2020.12.43).

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PerezAguiar Microsoft Employee on at

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Hey Joel!

You should check the information on XRMToolbox as this is a third party tool (not a Microsoft Product). You have some documentation on https://www.xrmtoolbox.com/documentation/for-users/connecting-to-an-organization/

For what I was able to see, you can create different connections, each connection can have different target environments or different accounts to connect.

Best regards

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