System Administrator - no permission in Financial Report

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Posted on by IvyYY

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Hi All,

I have System Administrator role in Dynamics 365, but I suddenly can't login to Financial Report Designer or view any reports because the system says I don't have permission. Other System Administrator can't even see me as a user under Security section of the Financial Report Designer. This is really strange because I still have System Administrator role in my profile and I don't have permission issues with any other modules or functions.

Please can anyone help. Thanks!

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Mohit Rampal 12,565 Moderator on at

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Hi, Have you checked this thread. Maybe some suggestion will work for you

community.dynamics.com/.../report-designer-error-you-do-now-have-permissions-to-perform-this-action

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André Arnaud de Cal... 300,911 Super User 2025 Season 2 on at

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Hi IvyYY,

Were you able to login on the same environment before? If so, what got changed? Did someone do a refresh of the MR databases?

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IvyYY 175 on at

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Hi André,

It's really strange. I suspect it might have something to do with the internal firewall and security update.

We tried reset data mart and restart the service in LCS, but nothing works. This happened to another system administrator as well. I have logged a ticket with Microsoft now...

Thanks.

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IvyYY 175 on at

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Thank you, Mohit.

We tried almost everything in this thread, but nothing worked. Have logged a ticket with Microsoft now...

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André Arnaud de Cal... 300,911 Super User 2025 Season 2 on at

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Thanks for the update, IvyYY. Please update this post once you know more with help from Microsoft. It will be a learning which is good to share.

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IvyYY 175 on at

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Hi Guys,

Just had the session with Microsoft and it is resolved now.

To fix it, we have to tick the "Clear users and companies" checkbox when resetting the data mart. However, the underlying reason that is causing the issue is still unknown.

Hope this helps. Thank you!

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Mohit Rampal 12,565 Moderator on at

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That's great, Thank you for sharing it IvyYY.

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André Arnaud de Cal... 300,911 Super User 2025 Season 2 on at

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Thanks for sharing. I have verified your reply. That can be helpful for other people when they encounter the same issue.

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