Excel add-in shows an error An error occurred during the export / D365 FO

(1) Share

Report

Posted on by IK-14101038-0

Hi,

After changing D365 FO Test enviroment to the V41, Excel Add in stopped working. When open Excel add-in below message appears.
An error occurred during the export.

Record for Id - {0ABB7EE7-E448-490F-BBE0-C30D5E62029B} not found.

There is no detail of an error. What this error means? How to fix it?

Thank you

Iryna

I have the same question (0)

All responses (4)

Answers (1)

Suggested answer

Ramit Paul 22,799 Most Valuable Professional on at

Like (0)

Report
Copy link

Link copied!

Hi,

How are you exporting? like excel add-in open in excel or selecting export to excel option?

Can you also check the below parameter is configured ?

Was this reply helpful? Yes No
IK-14101038-0 55 on at

Like (1)

Report
Copy link

Link copied!

Hi Ramit,

Thank you for your reply. I am exporting as per below. Seems somethings with templates. Posted journal lines can not be checked.

The Office up parametres in Sandbox Test Env are the same as in Live.

Was this reply helpful? Yes No
Verified answer

Alireza Eshaghzadeh 14,743 Super User 2025 Season 2 on at

Like (5)

Report
Copy link

Link copied!
Hi,

Does this issue occur with a specific Excel template, or do you encounter the error with all exports using the Excel add-in?

If it's related to one specific template, try manually replacing it with the one from Production via Document templates.

If the issue affects all documents, please try using the "Reload system templates" option to refresh the templates.

Was this reply helpful? Yes No
IK-14101038-0 55 on at

Like (1)

Report
Copy link

Link copied!

Hi Alireza, Thank you for your help! Indeed it worked with the manually uploading from Prod via Document template. Interesting that only some templates could no be found in new version.

Was this reply helpful? Yes No