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Customer experience | Sales, Customer Insights,...
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Dynamics 365 Team license alternative

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Posted on by 2,100

Hello everyone.

Recently Microsoft announced some changes to their Dynamics 365 Teams license. The people who have these licenses will not be able to access Sales Hub, Marketing Hub, custom model driven apps etc and will have their own app like Sales Team member app.

These dedicated apps have restrictions of only 15 custom entities.

This change will cause some of our clients a lot of problems. As per my understanding, the only option they will have is to buy the full Dynamics license.

Am I correct on above? If no then feel free to correct me. If yes then can anyone suggest a good alternative?

I have the same question (0)
  • Verified answer
    Paul_Owen Profile Picture
    2,027 on at

    Hi, yes they will need a full licence. It shouldn't really be a major impact if they were complying with the licencing terms in the first place, all that has changed is that rather than trust based it will be physically restricted.

    Regards

    Paul

  • Verified answer
    Ana Pereira Profile Picture
    on at

    Hello 

    The information shared is the correct, after the licensing enforcement user with team member licenses purchased after October 2018 will only have access to Sales Team member app if the customer needs to have full access to D365 apps, then they will need to have full user licenses.

    This does not impacts Pro licenses so might be a possibility, customers can downgrade de solutions but they need to have in consideration the possible impact.

    https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/move-sales-enterprise-sales-professional

    thank you!

  • Inkey Solutions Profile Picture
    2,100 on at

    Thanks.

    [quote user="Paul_Owen"]

    Hi, yes they will need a full licence. It shouldn't really be a major impact if they were complying with the licencing terms in the first place, all that has changed is that rather than trust based it will be pysically restricted.

    Regards

    Paul

    [/quote]
  • Inkey Solutions Profile Picture
    2,100 on at

    Thank you.

    [quote user="Ana Pereira"]

    Hello 

    The information shared is the correct, after the licensing enforcement user with team member licenses purchased after October 2018 will only have access to Sales Team member app if the customer needs to have full access to D365 apps, then they will need to have full user licenses.

    This does not impacts Pro licenses so might be a possibility, customers can downgrade de solutions but they need to have in consideration the possible impact.

    https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/move-sales-enterprise-sales-professional

    thank you!

    [/quote]

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