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Customer experience | Sales, Customer Insights,...
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What does [Activity Status] "yt" mean?

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Posted on by 30

My D365 users are seeing "Activity Status: yt" when updating/handling D365 tasks. This occurs when the user clicks Mark Complete at the top of the form. When the user closes a task from the task Timeline, "Activity Status: yt" does not appear in the Timeline display, but if the user opens up the task record, "Status: yt" appears on the detailed task page.

When I look at the task records, they appear to have reasonable State Code and Status Reasons. This issue was not reported until after our classic-to-UI transition; I'm wondering if this may be related, but I have no direct evidence to think so.

I don't think the "Activity Status: yt" issue is causing any functional issues, but it does look alarming with the red band and the red icon. Should I be worried about this? How do I fix this?

pastedimage1607356200252v3.png

Update (12/7/2020): It looks like the "Activity Status: yt" definition appears automatically even on new task records (that have not been appended yet). But the "Activity Status: yt" definition appears slightly below the actual Activity Status. In the case of a new (not appended-yet) task, the Activity Status is "Open". As you can see, my Activity Status field on my form has two definitions (see screenshot).

Also, I'm unable to actually create and save a new Task. When I try to click Save or Save and Close, it does nothing. But it looks like my users were able to create tasks through a roundabout, automated process (maybe classic workflows). I don't recall the Task entity being deprecated, but it is behaving like it is deprecated.

pastedimage1607363853649v1.png

I have the same question (0)
  • Verified answer
    semosby Profile Picture
    230 on at

    Hi Tommy.  I found this in the forum.

    community.dynamics.com/.../cannot-create-a-task-with-dynamics-365-app-for-outlook  Looks like a business rule is running against the Task: Information form.   If this isn't the case, try changing the form to see if you receive the same results.

  • Suggested answer
    tly Profile Picture
    30 on at

    Thank S E Mosby. That thread actually helped me resolve my problem. The solution for me was to deactivate the Task.Information form, which appears to be no longer supported. After doing that and republishing my forms, I no longer got the "Activity Statys: yt" definition in any shape or form.

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