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Finance | Project Operations, Human Resources, ...
Answered

How to make workflow with Reject Reason Options ?

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Posted on by 552
Hello guys,
 
In my custom workflow, I need to have Reject reason when the approver wants to reject the Work Item.
May I know how to achieve that ?
 
Ideally, in my mind is, during open the Work item from "Work Item Assigned to Me", when I press "Workflow -> Reject", I imagine when the window pop up to enter notes, there will be another field for choosing Reason, and this Reason could be just from Enum (custom enum)
 
The purpose here is when the approver select one of the reason and save, the workflow can put Workflow status differently. I have created in my Workflow Approval Status to differentiate this "type of rejection", so when it is merely "Reject", status will be "Rejected", but if for other reason (selected in the option), Workflow Approval Status will be back to Draft (but user can see it is because of the specified reason)
 
May I get some idea.
 
 
Thanks
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  • Verified answer
    Anton Venter Profile Picture
    20,346 Super User 2025 Season 2 on at
    Hello,
     
    Why not use the standard reason codes table? Then more reasons can be added later. You could add your status enum to the reason table so that you know which status to set for each reason.
  • Verified answer
    Alireza Eshaghzadeh Profile Picture
    14,679 Super User 2025 Season 2 on at
    Like Anton mentioned, you can use reason codes for Rejection as a comment.


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