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Finance | Project Operations, Human Resources, ...
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<< Incompatible GP SQL Databases >>

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Posted on by 190

Getting this error while upgrading from 11.00.2248 to 

2013 U.S Payroll Year-End Update KB 2911836 or later Version 12.00.1538 or later

Please advice what needs to be done.. I am stuck here.. 

pastedimage1668502827083v1.png

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  • Verified answer
    Richard Wheeler Profile Picture
    75,850 Moderator on at

    What version of SQL are you running?

    Database Requirements Microsoft SQL Server 2014 - Enterprise, Standard or Express (Prerequisite is Microsoft Dynamics GP 2013 R2) - Microsoft SQL Server 2012 - Standard or Express Editions - Microsoft SQL Server 2008 R2 SP1 or later - Standard, Workgroup or Express Editions Microsoft SQL Server 2008 SP3 or later - Standard, Workgroup or Express Editions - Supported Microsoft SQL Server Collation 1. Dictionary Order Case Insensitive - Sort Order 52 In the SQL Server Management Studio, right-click the SQL Server Name and click Properties: Server Collation = SQL_Latin1_General_CP1_CI_AS 2. Binary - Sort Order 50 In the SQL Server Management Studio, right-click the SQL Server Name and click Properties: Server Collation = Latin1_General_BIN
  • Suggested answer
    Derek Albaugh Profile Picture
    on at

    Along with what Richard mentioned, when launching GP Utilities, if you immediately get a SQL version error, it means that, in this case, you have Dynamics GP 2010 on a version of SQL Server that is not supported.

    For example, if you're launching GP 2010 on SQL 2019, you'd get a SQL version error immediately after signing in to Utilities.

    With GP 2010, SQL 2014 and older were the 'supported' SQL versions.

    Thanks

  • Ravi Polepalli Profile Picture
    190 on at

    HI Richard,

    SQL Server 2012 express and it is on ARABIC_BIN , as the previous databases migrated are on ARABIN_BIN. 

    ARABIC_BIN is this supported by GP 2013 or onwards?

  • Richard Wheeler Profile Picture
    75,850 Moderator on at

    I have no experience with that collation sequence. I only know that 50 and 52 are supported.

    Database Requirements

    Microsoft SQL Server 2014 - Enterprise, Standard or Express (Prerequisite is Microsoft Dynamics GP 2013 R2) - Microsoft SQL Server 2012 - Standard or Express Editions - Microsoft SQL Server 2008 R2 SP1 or later - Standard, Workgroup or Express Editions Microsoft SQL Server 2008 SP3 or later - Standard, Workgroup or Express Editions -

    Supported Microsoft SQL Server Collation 1. Dictionary Order Case Insensitive - Sort Order 52 In the SQL Server Management Studio, right-click the SQL Server Name and click Properties: Server Collation = SQL_Latin1_General_CP1_CI_AS 2. Binary - Sort Order 50 In the SQL Server Management Studio, right-click the SQL Server Name and click Properties: Server Collation = Latin1_General_BIN Microsoft SQL Server 2014 - Enterprise, Standard or Express (Prerequisite is Microsoft Dynamics GP 2013 R2) Microsoft SQL Server 2012 - Standard or Express Editions - Microsoft SQL Server 2008 R2 SP1 or later - Standard, Workgroup or Express Editions - Microsoft SQL Server 2008 SP3 or later - Standard, Workgroup or Express Editions Supported Microsoft SQL Server Collation 1. Dictionary Order Case Insensitive - Sort Order 52 In the SQL Server Management Studio, right -click the SQL Server Name and click Properties: Server Collation = SQL_Latin1_General_CP1_CI_AS 2. Binary - Sort Order 50 In the SQL Server Management Studio, right-click the SQL Server Name and click Properties: Server Collation = Latin1_General_BIN

  • Ravi Polepalli Profile Picture
    190 on at

    HI Richard,

    I have SQL Server 2012 express edition.. I tried with Latin1_General_BIN as well with SQL 2012 express.. but no luck.

  • Richard Wheeler Profile Picture
    75,850 Moderator on at

    Running this:

    EXECUTE sp_helpsort;

    Returns this?

    Latin1-General, case-insensitive, accent-sensitive, kanatype-insensitive, width-insensitive for Unicode Data, SQL Server Sort Order 52 on Code Page 1252 for non-Unicode Data

    and running this against each databases yields:

    SELECT

       name,

       collation_name

    FROM sys.databases

    WHERE name = 'DYNAMICS';

    DYNAMICS SQL_Latin1_General_CP1_CI_AS

    Are you starting from scratch with no DYNAMICS or company databases?

  • Ravi Polepalli Profile Picture
    190 on at

    pastedimage1668594785704v1.png

    pastedimage1668594797960v2.png

  • Ravi Polepalli Profile Picture
    190 on at

    << Incompatible GP SQL Databases >>

    DYNAMICS: 90

    QFH: 90

    << Incompatible GP SQL Databases >>

    DYNAMICS: 90

    QFH: 90

  • Ravi Polepalli Profile Picture
    190 on at

    finally found a solution.. changed the compatability level to 110 as i am running sql 12 express.. and databases came from older version.. not an issue with collation

    ALTER DATABASE DYNAMICS

    SET COMPATIBILITY_LEVEL = 110

  • Suggested answer
    Derek Albaugh Profile Picture
    on at

    Dictionary Order, Case-Insensitive / SQL_Latin1_General_CP1_CI_AS  and Binary / Latin1_General are the two supported SQL collations for Dynamics GP.

    That being said, I know that customers in the Middle East and/or needing to use Arabic langage/characters use different collations to make those letters work in GP and for the most part, it works, just not technically supported.

    Happy to hear you found a resolution.

    Thanks

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