Which "Flow" button do I keep on the ribbon?

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Posted on by Badger

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Over multiple upgrades and solution updates, we've ended up with 2 flow buttons on the ribbon. I'm wondering which to keep and which to remove so we are up-to-date with the current D365 online versions. I included 2 screenshots below and I'm just wondering which is the correct version for out-of-the-box Dynamics.

Screenshot 1

Screenshot 2

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Nya 29,060 on at

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Hi,

I have checked that both of them are OOTB with Ribbon Workbench.

The id of the button in Screenshot 1 is "Mscrm.HomepageGrid.contact.Flows.RefreshCommandBar".

The controls it contains are displayed in an expanded form.

The id of the button in Screenshot 2 is "Mscrm.HomepageGrid.contact.Flows.RefreshCommandBar.Flows"

The controls it contains are displayed in an collapsed form.

But in my environment the default is to show only the first button, the one where the controls are all expanded.

Perhaps some customizations have caused both buttons to be displayed in your environment. The function of both buttons should be the same, and you can choose to keep or remove them in whichever form you need to display them, depending on your habits.

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Badger 130 on at

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Thanks for confirming Nya! The second one must not have been hidden in an update we received. I'm going to manually hide it using Ribbon Workbench and go from there.

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