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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Creating Relationship ...
Service | Customer Service, Contact Center, Fie...
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Creating Relationship between Workorder table and SLAKPIInstance for field service for Power BI purposes

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Posted on by Community Member

For dashboard purposes I wondering if it is possible to connect the table of workorders and the SLAKPI instances table from window dynamics 365 for the field service.

For anyone who has done this before, I am looking to create a data model in Power BI where I can use the Created on column on Work Orders table, and Succeed on  column on SLAKPI instance for visual and  calculation purposes.

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  • Verified answer
    ba365guy Profile Picture
    ba365guy 2,950 on at

    Hi

    Yes. Please follow the instructions in the below link. 

    https://docs.microsoft.com/en-us/dynamics365/field-service/sla-work-orders

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