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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Sales Accelerator disa...
Customer experience | Sales, Customer Insights,...
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Sales Accelerator disappeared

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Posted on by Shenkx 110

Hello guys.
I have my Sales Accelerator configured. However, it disappeared from the side menu.

How can I resolve this?

Enabled sales accelerator image:

habilitado.png

Does not appear in the menu:

ssumiu.png

I have the same question (0)
  • Verified answer
    Community Member Profile Picture
    Community Member on at
    RE: Sales Accelerator disappeared

    Hi Shenkx,

    You can refer the following steps to add the links manually on Sales Hub site map to see the missing items and mitigated the issue.

    (1) Go to App Designer > Sitemap Designer and under the Sales Area > My work > click on Dashboards > click on +Add and select Subarea 

    pastedimage1654842079149v2.png

    (2) Under Properties:

    URL: /main.aspx?pagetype=control&controlName=MscrmControls.AcceleratedSales.AnchorShellControl 
    Title: Sales accelerator 
    Icon: salesacceleration.svg 
    ID: SalesAccelerationInstance 
    pastedimage1654842982226v3.png

    Expand Advanced> Privileges choose entities: Work Queue Record and add it + Sales Acceleration settings and add it too.
    Uncheck the Offline availability 

     (3)Save and Publish.

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