Freetext invoice creates a project invoice

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Posted on by Frobert

I have a client were we have some issues with Free text invoice connected to a Time & Material Project.

1. They are creating a Free text invoice in AR and connect this to a project and a fee category.

(The line property of the fee category is set to Billable).

2. When we post the Free text invoice the transactions will be posted correctly with a invoice number i.e xxxxxx34 and the voucher will be the same xxxxxx34.

3. The invoice will be sent automatically to the customer and it looks perfect

BUT

4. When we look into the Project Invoice journal there are created a new Project invoice with invoice number xxxxxx35. This is the same as were created as a Free text invoice. The vocher on Project invoice xxxxxx35 is voucher xxxxxx34.

PS! We have other legal entities in the same "installation" that works fine.

Have anyone experienced this?

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Muthusamy 4 on at

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Hi Frobert,

Two different Voucher number is not possible for single Free text invoice transaction. Do you see two lines of entry or single line of entry in customer transactions? Which voucher number is showing in invoice journal? Please double check and share the screen shots if possible.

Thanks,

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Junaid Idrees on at

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Hi Frobert,

Can you please share some screen prints of Project invoice voucher that is duplicating with your free text invoice voucher.

Did you face this issue with only one project invoice? What about other projects. Please also check your numbering sequence in Project Accounting Parameter for "Invoice voucher" if someone has mistakenly changed the numbering sequence.

You can also check this voucher from voucher transaction inquiry screen >> Transaction origin.

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Patrick van Heijningen on at

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Dear Frobert,

We are currently experiencing the same issue;

Create a Free Text Invoice, containing a Project ID

Post Free Text Invoice

Result:

1 Voucher ID:

SI21-00001

2 Invoices ID

SI21-00001 in AR-module

SI21-00002 in Project-module

Our Number Sequence-config is set as "use same number as", which seems to be working, as Voucher ID and Invoice ID are identical.
But somehow, it creates another Invoice ID in the Project-module.

Did you find a solution on this already?
Desperately looking for it!

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Ludwig Reinhard Microsoft Employee on at

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Hi Patrick,

Have you tried disabling this reuse numbers parameter already?

Best regards,

Ludwig

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Patrick van Heijningen on at

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Dear Ludwig,

First of all: thanks for your reply/suggestion.

Which one do you mean; the one in AR- or in Project-module?

Note however; i would like to have an identical number as Voucher ID and Invoice ID.
Taking that into account, I would assume that activating the parameter is correct.

Or am I missing something conceptually?

Thanks in advance,

Patrick

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Ludwig Reinhard Microsoft Employee on at

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Hi Patrick,

Can you uncheck all of them to see if this fixes the issue.

Want to find out whether we might have encountered a bug...

Many thanks and best regards,

Ludwig

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Frobert 60 on at

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Hi

I had a meeting with MS support and they confirmed that this was an issue. They sent me an url for voting on a fix in the solution.

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Patrick van Heijningen on at

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Hi Frobert,

Do you have that url/hyperlink for me?
I assume it's on the "dynamics 365 application idea"-portal?

@Ludwig,
Thanks for your suggestion.
I will give it a try as well, but my fear is that deactivating just generates another Invoice ID in the Project-module whenever I will generate an invoice from there.
As we are using both methodologies;

Free Text Invoices

Project Invoices

I will let you know the outcome/results asap.
Kind regards,

Patrick

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Patrick van Heijningen on at

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Dear Ludwig,

I've now posted a Free Text Invoice with the parameter "reuse numbers/use same number as" deactivated (as suggested by you).
Unfortunately, this doesn't solve the issue, and now results in 3 different ID's;

CustInvoiceJournal

InvoiceNum: SI21-00020

LedgerVoucher: SI21-00021

ProjInvoiceListPage

ProjInvoiceId: SI21-00022

Voucher: SI21-00021

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Birgit Mikkelsen 20 on at

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Is there any update on this issue?

How can we prevent the triggering of autocreating a project invoice?

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