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Customer experience | Sales, Customer Insights,...
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Leads close date

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Posted on by 200

Hi all,

I need to get the "closing" date of each lead, that is the date that a lead was either disqualified or developed into Opportunity.
Is there a single date field in the database I could use? Or should I look for two separate fields?

I have the same question (0)
  • KK-365 Profile Picture
    1,010 on at

    Hello,

    After the lead is disqualified or Qualified to convert into an opportunity, The Lead record become read only.

    In this case, you can use the Modified on date on the lead, which will give you the information on the date when lead was either qualified or disqualified.

    Do let me know, if you face any difficulty.

    If you find this helpful, please mark this answer Verified.

  • ThimiosSp Profile Picture
    200 on at

    Thank you Kapil,

    Do you know if the Modified field is changed under any other circumstance?

  • Suggested answer
    KK-365 Profile Picture
    1,010 on at

    Only if the Lead is reactivated, after deactivating, in that case, Lead modified date will be updated.

    Do let me know if you have any more question.

    If you find this helpful, please mark it verified.

  • ThimiosSp Profile Picture
    200 on at

    Hi Kapil,

    I'm afraid that Modified On field changes every time Save is performed. So this is not a valid indicator. Is there a way I could get:
    1. the convert to Opportunity date
    2. the Lost date
    BTW, I have access to tables through Power Query if that helps.

  • Suggested answer
    Abdul Wahab Profile Picture
    12,119 Moderator on at

    Hi ThimiosSp,

    You can sort out the problem by following the below steps: Although still you need steps to fix existing records

    1. Create a new column Closed Date on the Lead table
    2. Add code on the change of Status
    3. Use the condition when Qualified or Disqualified. Update Closed Date with the current date and timepastedimage1662012587135v1.png
    4. Make this update before the status changes so that you do not need to worry about system validationspastedimage1662012627265v2.png

    Let me know if I can provide you with more details.

    Thanks
    Regards,

    Abdul Wahab
    Power Platform/Customer Engagement Developer/Lead/Solution Architecture/Project Manager
    Direct/WhatsApp:+923323281237
    E-mail: abdulwahabubit@outlook.com
    Skype: abdul.wahabubit
    Linkedin: www.linkedin.com/.../abdul-wahab-a5b8b011a

  • ThimiosSp Profile Picture
    200 on at

    Thank you Abdul Wahab, sounds promising.

    Should I add the column from Power Apps? I can't seem to get what the ACTION should be nor where to set the Options for Automatic Process.

    pastedimage1662014010815v2.png

  • Verified answer
    Abdul Wahab Profile Picture
    12,119 Moderator on at

    Hi ThimiosSp,

    You are smarter than me. Nice approach. You are in the right place you just need to write NOW(). Click on the tick and then save and close.pastedimage1662015127288v1.png

    Let me know if I can provide you with more details.

    Thanks
    Regards,

    Abdul Wahab
    Power Platform/Customer Engagement Developer/Lead/Solution Architecture/Project Manager
    Direct/WhatsApp:+923323281237
    E-mail: abdulwahabubit@outlook.com
    Skype: abdul.wahabubit
    Linkedin: www.linkedin.com/.../

  • Suggested answer
    Abdul Wahab Profile Picture
    12,119 Moderator on at

    Hi ThimiosSp,

    One thing should still make you worry. What you will do for old records/data? It will still require the approach I suggested. You can also do it by creating one more new column... in the same calculated column.

    Let me know if I can provide you with more details.

    Thanks
    Regards,

    Abdul Wahab
    Power Platform/Customer Engagement Developer/Lead/Solution Architecture/Project Manager
    Direct/WhatsApp:+923323281237
    E-mail: abdulwahabubit@outlook.com
    Skype: abdul.wahabubit
    Linkedin: www.linkedin.com/.../

  • ThimiosSp Profile Picture
    200 on at

    Will your approach 'auto-fill' the field for past records?

    I was thinking about doing that manually but if there's a way around that, let me know.

  • Suggested answer
    Abdul Wahab Profile Picture
    12,119 Moderator on at

    Hi ThimiosSp,

    If the column is calculated then how you can fill it manually?

    Let me know if I can provide you with more details.

    Thanks
    Regards,

    Abdul Wahab
    Power Platform/Customer Engagement Developer/Lead/Solution Architecture/Project Manager
    Direct/WhatsApp:+923323281237
    E-mail: abdulwahabubit@outlook.com
    Skype: abdul.wahabubit
    Linkedin: www.linkedin.com/.../

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