Hello everyone,
We just had a discussion with someone from the AppSource team at Microsoft and they could not resolve our issue. So I am writing here in hope of someone having experience in publishing an extension on AppSource.
We recently published an extension on AppSource and set the offering option to Contact Me (as we intend to offer the extension with multiple subscription options). From our production environment, there is no other option to install the extension beside via manual upload from the extension management page. When we try to do that, we get the following error.
An extension with same app Id '' already exists in the AppSource marketplace with name '' and publisher ''. Please use the extension marketplace to install the extension from AppSource or use a new app Id for your per-tenant extension.
We understand why we get the error, we just do not know how else we are suppose to install the extension. Does anyone know on how to install an extension published, but not installable, via AppSource?
Any input on this is much appreciated.
Thanks, and stay safe.
