Payment Proposal with unexisting credit note and invoice already paid

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Posted on by YannP

Hi D365 Community,

we're running D365 Finance Product Version: 10.0.41 (10.0.2015.62) and Platform version: Update65 (7.0.7367.60) and we just noticed a strange behaviour while creating Supplier Payment journal.

We're using the payment proposal function and among the invoices retrieved Dynamics is proposing an invoice which has already been paid + a credit note that is not exsiting at all , meaning it's not been created/keyed in an Invoice Journal by our Accounting Department.

If by any chance you have an idea or a clue about this bug, thanks in advance :)

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Ramit Paul 22,797 Most Valuable Professional on at

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Hi,

Cpuple of questions-

1. Is this hapepning for a pattern of invoices or only one?

2. The credit Note you are talking about, can you check that is available for any other vendor or any other LE?

3. We have seen this type of odd behavior when there is any custom code in the payment form, please check this one as well.

If at all you dont have any clue after the above analysis, I would raise a MS ticket to check further on this enviornment.

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YannP 94 on at

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Hi Paul,

thanks for your propmpt reply.

Actually we're using the same pattern for all our Supplier invoices, in other words this one doesn't have any specificity compared to others.

This credit note is only for one particular Vendor for a specific entity. However we have another credit note for a Vendor which is really coming from nowhere, the amount is the same than an invoice for this vendor. These are the only 3 bugs we've seen so far after our upgrade 3 weeks ago.

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Ramit Paul 22,797 Most Valuable Professional on at

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If your invoice which was paid and settled and now showing in Open transactions in vend trans form, if it is coming in payment proposal, it is not mormal and not y design. further debugging is required from code.

Also, make sure your credit note which is coming from nowhere, need to check if that can actually be selected for settle, it also further debugging required, these are not normal and need case by case debugging.

Sometime MS has this type of BUGs and they also have script to resolve these BUGs, hence oif after debugging there is no clue, you must report this to MS support team for further help.

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Alireza Eshaghzadeh 14,672 Super User 2025 Season 2 on at

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Hi,
Like Ramit mentioned, this is not standard behavior, and settled/paid invoices should not appear on the proposal form.

Could the transaction be from another legal entity? Under Advanced Parameters, you have the option to exclude credit notes and enable centralized payments. If centralized payments are activated, try deactivating them and run the proposal again.

If it doesn't help, I suggest to debugge the issue with assist of a developer.

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YannP 94 on at

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Hi Alireza,

thanks a lot for your answer. I finally got the solution, it turns out that I could see that these transactions weren't settled (while they were already posted). I first thought it wasn't possible to settle them after posting but it's possible. I went to All Suppliers > Settle Transactions and could see the open transactions and just settled them "manually".

But thanks Alireza because I didn't notice before this interesting options to Delete negative payments and include transactions from other LE, thanks for that.

Thanks all for your help and support much appreciated.

YP

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