Access to the power apps portal site was denied

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Posted on by Rakki

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Hello,

i cannot access the power apps portal page after Backup & restore. its saying /Access to the portal was denied./ i have checked table permission and others too, everything looks good to me but still getting this error. what else could be the issue?

FYI, Accidently deleted the advanced form wizard as i am using steps in the portal. i have noticed advanced form wizard is there after restore but for some reason still i am getting below error.

Thanks

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Leah Ju Microsoft Employee on at

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Hi Rakki,

1.You can try to restart the portal and clear cache of the site:

And you can refer to this documentation to run site checker:

--Site Checker helps to identify issues with a website by looking at various configuration parameters and provides suggestions on how to fix them.

https://learn.microsoft.com/en-us/power-pages/admin/site-checker

Provides many analyses and solutions:

More reference:

https://crmfunda.wordpress.com/2018/03/08/dynamics-365-portal-access-denied-on-all-pages/

https://community.dynamics.com/forums/thread/details/?threadid=f74a3036-6289-4945-a1b0-425928b7a590

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Rakki 100 on at

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Hello Leah Ju,

i have followed all the instruction you provided but still issue remains. Receiving below error.

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PerezAguiar Microsoft Employee on at

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Hey Rakki.

From the url, you seem to be trying to access XXXX.powerappsportals.US. However, the configured domain seems to be XXXX.powerappsportals.COM Could you please test using this URL?

Regards,

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Leah Ju Microsoft Employee on at

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Hi Rakki,

Based on your error screenshot, you should update the url:

https://learn.microsoft.com/en-us/power-pages/admin/site-checker-startup-issue#url-of-the-connected-microsoft-dataverse-environment-has-changed

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