web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested Answer

Customer Insights trial not working

(0) ShareShare
ReportReport
Posted on by 25

Hello ,

  I am using D365 trial and trying out customer insights app for POC. However ,I am getting redirected to solution health hub again and again when I click on the environment link. I checked my licenses ,its all working fine. 

Also ,if I sign in and access customer insights app directly , I am getting the message looks like you dont have production instance license available.

I have the same question (0)
  • Suggested answer
    Venkatesh Nadar Profile Picture
    Microsoft Employee on at

    Try this URL - home.ci.ai.dynamics.com/ to setup Customer Insights Trial.

    For more details refer the, Similar issue-error using CI Trial - Dynamics 365 Customer Insights Forum Community Forum

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
ManoVerse Profile Picture

ManoVerse 213 Super User 2026 Season 1

#2
CU11031447-0 Profile Picture

CU11031447-0 100

#3
NeerajPawar Profile Picture

NeerajPawar 71

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans