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Cannot start Nav service (SSL) if no Internet connection

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Posted on by MartinMartin

55

Hi,

I have an produktion setup with Navision 2016. It uses SSL/UserName. No problems.

If I want to test, I clone the servers, and start them up in an issolated invioment (No internet).

Then the Nav services that uses SSL cannot start. If I remove SSL they can start.

I have this error in the log:

The security certificate that has the provided 'ServicesCertificateThumbprint' is not valid.

Description = '[Subject]

CN=nav.mydomain.com, OU=Domain Control Validated, C=DK

If I run Wireshark (network analyzer) at the same time, I can se the Nav server try's to connect to: crl2.alphassl.com but cannot (No Internet).

Is that the reason why Nav service cannot start?

Best regards

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MartinMartin 55 on at

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RE: Cannot start Nav service (SSL) if no Internet connection

Hi Suresh,

Thank you for your answer.

The certificate is from alphassl and not self generated.

Can I find documentation online, regarding this, that the SSL/Nav service need an Internet connection?

Regards
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Suresh Kulla 43,745 on at

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RE: Cannot start Nav service (SSL) if no Internet connection

How did you create the certificate ? I think it needs to validate the certificate for which I think it is trying to connect to crl2.alphassl.com. since you don't have internet connection it is failing.

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