My customer is on GP18.4 and uses the EFT feature for receivables. Is there a way to attach a description or comment to the ACH file. The client's customers would like to see a description on their bank statement. They are using a standard US - NACHA CCD format. The standard format does not have a place for a description (at least on the detail line)
We are also reaching out to the bank to determine what options they may have available. Has anyone else experienced a similar issue and how was it resolved? Looking for suggestions or advice.
JG