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Customer experience | Sales, Customer Insights,...
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Events Registration Forms

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If outbound marketing is going to be replaced with RTJ, what will replace the Marketing forms in Outbound that allows us to create registration forms for the Events?
  • CHK1970 Profile Picture
    CHK1970 560 on at
    Events Registration Forms
    Hi, 

    You can create a new RTM event registration form as Dengliang shows.
    At the moment MS doesn't allow you to create a form and save as template. So i have just created a form and named it Event template then use the Save as when editing the form to give it a new name.
    I did notice that you unable to add custom registration fields to the RTM event registration form. Guess this will also come later.

    I wouldn't be surprised though if Microsoft re-made the whole event section using the Teams interface which is much easier and more flexible to use. You could then easily create a Lead and journey directly from Teams. Here's hoping!!
     
  • Suggested answer
    Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    Events Registration Forms
    Hi,
     
    For real-time marketing events, you can use predefined registration marketing forms, or you can use customized registration marketing forms.
     
    Best Regards,
    Dengliang Li
     
     
  • LanceP1906 Profile Picture
    LanceP1906 54 on at
    Events Registration Forms
    It would be the “forms” they have in RT marketing that you would use. From what I see it should allow you to create a new one or use a pre-existing form.
  • Suggested answer
    Fiona_Tiernan Profile Picture
    Fiona_Tiernan 327 Super User 2024 Season 2 on at
    Events Registration Forms
    Hi,
    Looking at the documentation for Real Time Marketing, the following table summarizes the types of forms currently available in Customer Insights - Journeys:

     
    The documentation on how to create the event registration form in Real Time marketing is available here under 'The Website and form tab' section.

    If this answer has been helpful, please consider marking it as verified :) If you have any further questions please let me know and I will try my best to answer them! :)

    Kind regards,
    Fiona

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