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Microsoft Dynamics AX (Archived)

Downpayment against Sales Order

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Posted on by 115

Dear All,

I would like to know how you are treating downpayments for a sales order.

Here, we do it as follows:

1. Create a line in the sales order (we have an article for that!).

2. We invoice the net amount of the downpayment.

3. We create the invoice via the 'delivered now' option.

After the order is shipped:

4. We create another line with the same article as above but this time with a negative figure

5. We invoice the complete order

6. THis gives a net amount of sometimes ZERO as some client have a downpayment of 100%

For me this is a very complicated system. 

Is there another system you are using so that the downpayment is taken of the invoice as a NET figure AFTER the final invoicing ?

(I am asling as last time with a downpayment of 50% the client paid EUR 2 (!!!) more than the first invoice so I needed to create a second invoice with EUR 1.65 net in order to get the EUR 2 !!!)

THANK YOU !

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  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at
    RE: Downpayment against Sales Order

    Hello Ralf,

    You would need a report adjustment to show the deduction on the invoice document. Standard AX is just ensuring that the accounting is right but does not automatically include the deduction in the invoice document.

    Best regards,

    Ludwig

  • mebxl Profile Picture
    115 on at
    RE: Downpayment against Sales Order

    Hey Ludwig,

    back again with another question.

    I tried your version A with our TEST version we have (So I can scrue it up when I want to)

    I worked well.  The only thing I would like is that this action is then visible on the invoice.

    Would you know how to do that ?

    THANK YOU !

    Ralf

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at
    RE: Downpayment against Sales Order

    Hi Ralf,

    The only comprehensive standard feature I know of in standard AX are the project related downpayment features.

    Best regards,

    Ludwig

  • mebxl Profile Picture
    115 on at
    RE: Downpayment against Sales Order

    Dear Ludwig,

    I think I have to stick to B then ..; :-)  

    For your first version, I think I have to create a journal name and also number sequence.

    I thought there is a version that will do a final complete invoice with complete TAX and afterwards it gives a line saying 'already paid' ...

    Ralf

  • Verified answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at
    RE: Downpayment against Sales Order

    Hello Ralf,

    Do you need the initial downpayment invoice document for the customer?

    (a) If you don't then you can simply record the down-payment made by the customer in a customer payment journal and get it deducted from the sales order by selecting 'function-open transaction editing' and marking the payment that will then be deducted automatically from the sales order invoice amount.

    (b) If you need it, your process your process seems ok for AX4 System especially if you consider tax effects that need to be taken into consideration with prepayments.

    (c) an alternative would be using the project module and the project downpayment functionality. But this would probably require a large process change for you.

    Best regards,

    Ludwig

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