Cue record count Not showing in EP of ax 2012

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Posted on by asif.sanaullah

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I have developed and deployed a cue in EP, cue is not showing icon with total number of records, its showing a red cross icon instead, when I click the cue it is opening form.

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Fred Xu 85 on at

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you will need to successful complete a CIL compile

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Hello,

We're having the same problem. CIL compile didn't help...

Have you been able to solve it? If so, what did you do?

Thanks in advance!

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Hi,

I am facing the same issue. Did you find any solution?

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Dick Wenning 8,705 Moderator on at

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go to sharepoint server and start cmd in adminmode

type iisreset. most of the time this will do the job

be aware the cue consumes an IAF inbound service, sometimes refreshing that one is also needed

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Hi Dick, Thanks for your reply, but iisreset didn't help me. How can i refresh IAF inbound service?

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Sohaib Cheema 49,438 User Group Leader on at

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Main point of interaction between a cue and corresponding form is DISPLAY MENU ITEM. Make sure to specify a valid display menu item, in properties of cue. In addition user should also have access of menu item which is associated with cue itself i.e. menu which is representing cue.

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Steps i performed to deploy role center.

Created new privileges

Added Display Menu Items of cues, their corresponding Web Menu Items URLs and Role Center corresponding Web Menu Item.

Created new Role and added these privileges to role.

Manually added the user to that role.

I get role center successfully deployed but cues are behaving on both AX client and EP as below:

One extra thing: Cues are added in cue group.

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Dick Wenning 8,705 Moderator on at

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have a look at these steps, it solved most of the time the issue with cue I have seen in the past

msdn.microsoft.com/.../cc554278.aspx

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Sohaib Cheema 49,438 User Group Leader on at

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Is issue happening with Admin user also? In other words if you login with admin user, does system shows you same red errors?

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I was able to resolve this issue. When i opened the relevant forms of cues in Enterprise Portal a title heading was showing name of some tables which were not added in roles and privileges. Once i added those table one by one, the red cross error vanished from the cue. Thanks for your help.

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