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Customer experience | Sales, Customer Insights,...
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Dynamics Missing Icon

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Posted on by 25

HI,

I have recently purchased 2x Dynamics 365 Sales Enterprise licenses, these were applied last night to two our of corporate accounts, I have setup an environment and user rights in the Power Platform admin center but neither user with the Dynamics license have the icon tile in office.com to access Dynamics.

Can anyone help?

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  • Suggested answer
    Community Member Profile Picture
    on at

    Hi Matthew Daly,

    Please sign in these page and then sync apps:

    pastedimage1654769431512v1.png

    Wait for a moment, the Sales tile would appear.

    A similar thread: Dynamics 365 tile missing from 0365 Launcher - Unified Interface Forum Community Forum

  • Matthew Daly Profile Picture
    25 on at

    Hi Steve.

    this was worked for my account, how do i go about rolling this out to all other users? 

    Can i change the icon that appears in the business applications? from the purple generic icon?

  • Suggested answer
    Community Member Profile Picture
    on at

    Hi Matthew Daly,

    this was worked for my account, how do i go about rolling this out to all other users? 

    They also need to sign in that URL and then sync.

    Can i change the icon that appears in the business applications? from the purple generic icon?

    As far as I know, no way to change the icon.

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