an exchange rate could not be found for iso currency code usd and cad on the following date

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I try to import new exchange rates but I get a long list of warnings/errors, an d at the end it says no exchange rates have been imported.

i will post some screenshots of how my exchange setup looks like.

When I try to open the ServiceURL in my browser I get an error 404. (www.nationalbanken.dk/.../valutakurser.xml)

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Martin Dráb 239,419 Most Valuable Professional on at

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If you try to import data from invalid URL, it's no surprise that it doesn't work. Change the URL to a valid address.

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Hi Martin

I have corrected the URL, but I still get the same error.

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André Arnaud de Cal... 304,625 Super User 2026 Season 1 on at

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Hi Mahyar,

Please check if some traffic is blocked by a firewall or proxy settings. This was a reason at some customers where I have faced the same problem.

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Hi André I think you are right. I will talk to the Operation department tomorrow and I will let you know.

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Hi André

It seems that the URL is open and no firewall is blocking it, when I try to open the url on the server. But I still get the same error in AX. Should I create a new "Inbound port" in AX maybe?

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Martin Dráb 239,419 Most Valuable Professional on at

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Inbound ports are used for exposing AX services to other applications, which is completely opposite to what the import does. It can't help you in any way.

Instead, ensure yourself that the service returns correct data (namely rates for USD and CAD). If not, they obviously can't be imported. If they're there, debug the code that import it to AX.

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Hi Martin

the service returns the correct exchange rates when I try it in the browser. But it seems that AX doesnt read them correctly.

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André Arnaud de Cal... 304,625 Super User 2026 Season 1 on at

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Hi Mahyar,

Or you try to import exchange rates on a date in a weekend or the service cannot connect to the internet. At a customer we had the same experience where a user on the AOS was able to open the web URL, but still the service raised an error. It appeared that the AOS service account did not have internet access due to proxy settings. AX is not proxy aware. We modified the coding of the exchange rate provider to provide login details so it could pass the proxy server.

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Can I ask you which class/form you did modify to solve the problem?

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André Arnaud de Cal... 304,625 Super User 2026 Season 1 on at

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Hi Mahyar,

The change was done in Visual Studio as the problem was related to the ECB provider which was built in .NET. Is your provider created in x++ or using .NET?

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