Skip to main content

Notifications

Announcements

No record found.

Customer experience | Sales, Customer Insights,...
Suggested answer

Unable to create customer voice survey in different environment

Posted on by 5

Hello all,

I was trying to create a new survey in Dynamics 365 Customer Voice, but I am not able to select different environment while creating a survey. All surveys are getting created in 'default environment'. I have purchased 'Customer Voice Trial' license.

When I visit https://customervoice.microsoft.com/ I am getting an error as shown below.

SharedScreenshot.jpg

I am getting the error as shown below when I try creating a project.

SharedScreenshot.jpg

  • Suggested answer
    Ram Prakash Profile Picture
    Ram Prakash 2,285 on at
    RE: Unable to create customer voice survey in different environment

    Hello,

    Go to admin.powerplatform.microsoft.com/environments

    Open the Organization

    Click Settings then Install Customer Voice

    Please mark as Answer if it is helpful and provide Kudos

    Subscribe : www.youtube.com/.../UCnGNN3hdlKBOr6PXotskNLA

    Blog : microsoftcrmtechie.blogspot.com

  • ATV Profile Picture
    ATV on at
    RE: Unable to create customer voice survey in different environment

    Vikhyath , not sure if you already solved this. But make sure that the Customer voice is installed in the environments you want to your survey to be created in. Let me know if that helps.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,235 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans