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Customer experience | Sales, Customer Insights,...
Suggested Answer

Unable to create customer voice survey in different environment

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Posted on by 5

Hello all,

I was trying to create a new survey in Dynamics 365 Customer Voice, but I am not able to select different environment while creating a survey. All surveys are getting created in 'default environment'. I have purchased 'Customer Voice Trial' license.

When I visit https://customervoice.microsoft.com/ I am getting an error as shown below.

SharedScreenshot.jpg

I am getting the error as shown below when I try creating a project.

SharedScreenshot.jpg

  • ATV Profile Picture
    Microsoft Employee on at

    Vikhyath , not sure if you already solved this. But make sure that the Customer voice is installed in the environments you want to your survey to be created in. Let me know if that helps.

  • Suggested answer
    Ram Prakash Duraisamy Profile Picture
    2,289 on at

    Hello,

    Go to admin.powerplatform.microsoft.com/environments

    Open the Organization

    Click Settings then Install Customer Voice

    Please mark as Answer if it is helpful and provide Kudos

    Subscribe : www.youtube.com/.../UCnGNN3hdlKBOr6PXotskNLA

    Blog : microsoftcrmtechie.blogspot.com

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