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Microsoft Dynamics NAV (Archived)

NAV 2017 Build 15140 Client install fail on Windows 2008 R2 Standard SP1 RDP server

Posted on by Microsoft Employee

One of 3 identical Installs fail with the following error

Microsoft Dynamics NAV 2017 Build 15140
Error Report
Client
Microsoft Dynamics NAV Client Components
Fatal error during installation.

//..................................
=== Logging started: 2017/10/04 08:31:55 ===
Executable: C:\IT\CU 3 NAV 2017 DK\NAV.10.0.15140.DK.DVD\setup.exe v10.0.15140.0
Computer : PHTS05
--- logging level: standard ---
RegistrySearch: Id = 'SqlServerInstalled', checking registry key existence.
Id = 'SqlServerInstalled', Key = 'SYSTEM\CurrentControlSet\Services\', Exists = '1'
RegistrySearch: Id = 'SqlNCLIInstalled', checking registry key existence.
Id = 'SqlNCLIInstalled', Key = 'SOFTWARE\Microsoft\SQLNCLI11', Exists = '0'
RegistrySearch: Id = 'DotNetFx45Release', searching for registry key value.
Id = 'DotNetFx45Release', Key = 'SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full', Value = '460805'
RegistrySearch: Id = 'VstoInstalled', searching for registry key value.
Id = 'VstoInstalled', Key = 'SOFTWARE\Microsoft\VSTO Runtime Setup\v4R', Value = '1'
RegistrySearch: Id = 'PowerShell30Installed', searching for registry key value.
Id = 'PowerShell30Installed', Registry key not found. Key = 'SOFTWARE\Microsoft\PowerShell\3\PowerShellEngine'
RegistrySearch: Id = 'WindowsSearchInstalled', checking registry key existence.
Id = 'WindowsSearchInstalled', Key = 'SYSTEM\CurrentControlSet\Services\WSearch', Exists = '0'
RegistrySearch: Id = 'Excel14Installedx86', searching for registry key value.
Id = 'Excel14Installedx86', Key = 'SOFTWARE\Microsoft\Office\14.0\Excel\InstallRoot', Value = 'C:\Program Files (x86)\Microsoft Office\Office14\'
RegistrySearch: Id = 'Excel14Installedx64', searching for registry key value.
Id = 'Excel14Installedx64', Registry key not found. Key = 'SOFTWARE\Microsoft\Office\14.0\Excel\InstallRoot'
RegistrySearch: Id = 'Outlook', checking registry key existence.
Id = 'Outlook', Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\OUTLOOK.EXE', Exists = '1'
RegistrySearch: Id = 'Outlook15', checking registry key existence.
Id = 'Outlook15', Key = 'Software\Microsoft\Office\15.0\Outlook\Setup', Exists = '0'
RegistrySearch: Id = 'Outlook16', checking registry key existence.
Id = 'Outlook16', Key = 'Software\Microsoft\Office\16.0\Outlook\Setup', Exists = '0'
RegistrySearch: Id = 'VCPPSpLevel', searching for registry key value.
Id = 'VCPPSpLevel', Registry key not found. Key = 'SOFTWARE\Microsoft\DevDiv\VC\Servicing\12.0'
RegistrySearch: Id = 'VCPPInstalled', checking registry key existence.
Id = 'VCPPInstalled', Key = 'SOFTWARE\Microsoft\DevDiv\VC\Servicing\12.0', Exists = '0'
RegistrySearch: Id = 'VCPP64Installed', checking registry key existence.
Id = 'VCPP64Installed', Key = 'SOFTWARE\Microsoft\DevDiv\VC\Servicing\12.0', Exists = '0'
RegistrySearch: Id = 'IISInstalled', checking registry key existence.
Id = 'IISInstalled', Key = 'SOFTWARE\Microsoft\InetStp', Exists = '0'
RegistrySearch: Id = 'IISWinAuthInstalled', searching for registry key value.
Id = 'IISWinAuthInstalled', Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'
RegistrySearch: Id = 'IISASPNETInstalled', searching for registry key value.
Id = 'IISASPNETInstalled', Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'
RegistrySearch: Id = 'IISASPNET45Installed', searching for registry key value.
Id = 'IISASPNET45Installed', Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'
RegistrySearch: Id = 'IISNETFXInstalled', searching for registry key value.
Id = 'IISNETFXInstalled', Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'
RegistrySearch: Id = 'IISNETFX45Installed', searching for registry key value.
Id = 'IISNETFX45Installed', Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'
RegistrySearch: Id = 'IISISAPEXInstalled', searching for registry key value.
Id = 'IISISAPEXInstalled', Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'
RegistrySearch: Id = 'HttpActivationInstalled', checking registry key existence.
Id = 'HttpActivationInstalled', Key = 'SYSTEM\CurrentControlSet\Services\WAS', Exists = '0'
RegistrySearch: Id = 'IISISAPIFIInstalled', searching for registry key value.
Id = 'IISISAPIFIInstalled', Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'
RegistrySearch: Id = 'IISREQSTFIInstalled', searching for registry key value.
Id = 'IISREQSTFIInstalled', Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'
RegistrySearch: Id = 'IISSTATICInstalled', searching for registry key value.
Id = 'IISSTATICInstalled', Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'
RegistrySearch: Id = 'WebComponentsPrerequisitesInstalled', searching for registry key value.
Id = 'WebComponentsPrerequisitesInstalled', Registry key not found. Key = 'SOFTWARE\Microsoft\Microsoft Dynamics NAV\100\Web Components Prerequisites'
RegistrySearch: Id = 'IdentityFoundationInstalled', checking registry key existence.
Id = 'IdentityFoundationInstalled', Key = 'SOFTWARE\Microsoft\Windows Identity Foundation\Setup\v3.5', Exists = '0'
Configuring package. Id = 'ARP'
MSI log file set to: C:\Users\lasadmin\AppData\Local\Temp\3\setup.wix.msi.3.log
Done configuring package. Id = 'ARP' ReturnCode = 0
Configuring package. Id = 'RoleTailoredClient'
MSI log file set to: C:\Users\lasadmin\AppData\Local\Temp\3\setup.wix.msi.4.log
Done configuring package. Id = 'RoleTailoredClient' ReturnCode = 1603
Configuring package. Id = 'RoleTailoredClient_DK'
MSI log file set to: C:\Users\lasadmin\AppData\Local\Temp\3\setup.wix.msi.5.log
Done configuring package. Id = 'RoleTailoredClient_DK' ReturnCode = 0
SUCCESS: Package Microsoft Dynamics NAV Setup Components executed sucessfully.
ERROR: Package Microsoft Dynamics NAV Client Components failed with error. See detailed message above.
SUCCESS: Package Language Module (da-DK) for Microsoft Dynamics NAV Windows Client executed sucessfully.
=== Logging stopped: 2017/10/04 08:32:14 ===

*This post is locked for comments

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: NAV 2017 Build 15140 Client install fail on Windows 2008 R2 Standard SP1 RDP server

    Please help me, I just make sure your can install NAV 2017 with SQL 2008 R2 right?

  • ManishS Profile Picture
    ManishS 6,578 on at
    RE: NAV 2017 Build 15140 Client install fail on Windows 2008 R2 Standard SP1 RDP server

    Looks like your web client installation is failed.

    Try to remove the web server component and try.

    Also please check the log files which are shown in the above error log, you will find more details there.

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