One of the mailboxes we have setup as a queue can take several minutes to process emails and put them in the queue. Is this normal? Normally it can take up to 5 minutes or more to put an email in the queue in Dynamics.
Hi Partner,
If you mean you created a mailbox in Email Configuration and created a queue with this mailbox, it is normal.
docs.microsoft.com/.../server-side-synchronization
In D365, email synchronization occurs every 5 minutes.
Regards,
Leo
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