Close Appointment Dialogue Box Close Activity Button Label is incorrect and reads "Button_Label_CloseActivity"

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Posted on by Brentan

Hi D365 Sales Community,

Can you please supply me with the knowledge of how to fix the below issue:

When closing an activity the dialogue box appears with an incorrect label. I would also like to know the most likely scenario that would have caused this?

Please help if you can as it would be greatly appreciated.

Thank you.

Brentan

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Nya 29,060 on at

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Hi,

The JavaScript on the close button might be customized in some way.

You can find the JavaScript with Ribbon Workbench.

“XrmCore.Commands.Deactivate.deactivatePrimaryRecord” is an OOTB function, which is also be called in Deactivate button in the form of some entities, such as Account or Contact.

Please check if the JS resource itself has been modified or if another command has been added to this button.

Here is a sample code snippet of a Confirm dialog.

var confirmStrings = { text:"Press A or B to continue.", title:"Confirm", confirmButtonLabel:"A", cancelButtonLabel: "B" }; Xrm.Navigation.openConfirmDialog(confirmStrings, null).then( function (success) { if (success.confirmed) console.log("A pressed"); else console.log("B pressed"); });

If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

Best Regards,

Nya

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Community Member on at

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I am facing the same issue in all my environments (Canada Region)

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GeoffM on at

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I am also getting this issue, think it is unlikely in our case to be related to ribbon workbench.

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Kokulan 18,054 on at

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Few of our clients raised the same issue, it might have been introduced in the recent updates by Microsoft.. Its only the button label that's not rendered properly but the button still works as expected.

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bravoss 155 on at

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This is confirmed as a known issue by the MS Dynamics Product Team which is due to be fixed soon. More information on exact dates are not available at this point in time but as per indications it should be fixed in May.

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Nya 29,060 on at

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Thanks for bravoss’s answer and hope it will be fixed soon.

Best Regards,

Nya

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Oliver Denness 5 on at

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This is a issue at the moment I looked on Ribbon workbench and it seems that this button is in the main.js file so this is one Microsoft need to amend with a update. Microsoft will implement a fix for this soon themselves and the button will go back to Close Activity.

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Tammy Locashio 50 on at

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Do you happen to know if this has been resolved? I just checked my system this morning and the button label still displays. I'd like to track this issue and I am not quite sure how to go about that.

Do you have a MSFT article or any "official" document that shows this?

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bravoss 155 on at

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As per my information this is now delayed to a June fix due to delay in other deployments. Best of my knowledge the fix information can only be gained from the Release Notes at docs.microsoft.com/.../dynamics-365ce for example but this only gives you the next release due for your region not a list of pending fixes.

Update(16/06): The fix appears to be now rolled out depending on the region. from https://docs.microsoft.com/en-us/dynamics365/released-versions/weekly-releases/update21053

When creating a phone activity and selecting the close activity command button, the "Close" button was labeled as "Button_Label_CloseActivity."

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