using work flow when we approve credit limit for customers it takes around 2 minutes to get limit approved. We need to wait atleast 1.5 to 2 minutes to get the limit approved within dynamcis AX 212 R3. We have 3700 active customers and keep on changing credit limit for many customers.
*This post is locked for comments
Is it possible to run import of Customers through a CSV-file with a batch job that updates credit limit and DON'T get the popup for every customer?
Hello Wilson,
The standard application does not have such a workflow.
It must be an adjustment.
Can you talk to the developer who created that and report this performance issue?
There must be ways to accelerate this.
Many thanks,
Ludwig
this is set for 1 minute and thats the minimum available in setup , any possibility to reduce this through some other process.
There is a batch job that runs that will process the workflow jobs. Did you see how frequently did you set that up? If the batch job that takes care of workflow approval is set for every 2 minutes, you have to wait for 2 minutes for batch job to start and process the submitted flow. If you reduce that time that would help i guess.
yes workflow implemented.
Hello Wilson John,
Can you explain more about step 2?
Is this a workflow or an adjustment that has been implemented?
Best regards,
Ludwig
Hi Dr. Ludwig,
Thanks for your quick response as usual.
I am able to find the screen 'recalculate credit limit'. I feel my requirement not explained properly earlier. I will ask again.
1) We have enabled credit limit for clients
2) There is approval kept for credit limits
3) upto to AED 10000 can be approved by user1
4) Above 10000 and upto 50000 user2
5) Above 50000 user 3 and it goes on
When we invoice, due to credit limit, billing will be blocked and credit limit will be increased after internal discussion
Issue is - After revising the credit limit we need to wait for atleast 1.5 minutes for new credit limit to get reflected in dynamics AX
We have 4000 plus customers and we do billing for atleast 600 customers a day.
As per dynamics vendor, we need to wait for atleast 2 minutes to get the updated credit limit reflected in system
Any possibility this new credit limit updated can reflect in customer account with shortest time.
Good Morning Wilson John,
If you enter a higher or lower credit limit in the customer master - there is a special field for that - and leave the field by clicking in a different field or using the tab button then a window should pop up asking you whether the credit limit should be recalculated.
Please test this in one of your test systems first.
If you do not see this window popping up then there must be some AR parameter settings missing.
Please double check them in regards to the credit limit specification/check.
Best regards,
Ludwig
Hi Ludwig,
thanks for your reply. I am new to Dynamics AX. Can you please let me know where is this option of Recalculate credit limit' in customer master
Hi Wilson John,
When you enter a different credit limit, users should see a form 'recalculate credit limit' popping up, right?
In this form you can specify that the calculation is run in batch mode.
This is something you can do from an end user perspective to accelerate the whole process.
Have you already tried that?
Best regards,
Ludwig
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
#1
André Arnaud de Cal...
291,253
Super User 2024 Season 2
#2
Martin Dráb
230,188
Most Valuable Professional
#3
nmaenpaa
101,156
Share
Report
All responses (
Answers (