web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Unanswered

Create a line chart including a Totals series

(0) ShareShare
ReportReport
Posted on by 10

I have a business requirement to create a chart which can display the following information:

  • Multiple Lines to represent the case creation totals grouped per line on case-origin (telephone, email, by mouth, portal etc.)
  • A line that represents the case creation totals not-grouped

Both things are easily created in separate line charts, but i cannot figure out to combine these two. It would give us an excellent insight of the situation over time.

Here is an example of what we would like:

4428.D365Charts.png

I have done some testing including XRMToolbox tools 'Advanced Chart Editor' and 'FetchXML Builder'. But I couldn't get the desired results.

Maybe somebody has some tips or guidance? Thanks in advance.

I have the same question (0)
  • LuHao Profile Picture
    40,892 on at

    Hi KvRoploo,

    You can't do this with OOTB charts.

    I would recommend you add Power Bi chart into D365.

    Please refer to nishantrana.me/.../

    community.dynamics.com/.../different-ways-of-publishing-power-bi-reports-in-dynamics-365-crm

  • KvRoploo Profile Picture
    10 on at

    As a reply on Lu Hao;

    Hmm okay, you would say it is not that difficult for the system from a technical viewpoint. I'm going to dive into your suggestion. Thank you for the information, I will return when I have progression.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
11manish Profile Picture

11manish 157

#2
ManoVerse Profile Picture

ManoVerse 153 Super User 2026 Season 1

#3
Jimmy Passeti Profile Picture

Jimmy Passeti 50 Most Valuable Professional

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans