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Customer experience | Sales, Customer Insights,...
Suggested Answer

Check who made changes to field in entity

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Posted on by 6

Hi,

Is there a way to check how made changes to a field in an entity on the CRM? For example, I want to check when was the emailaddress1 field in the Lead entity changed to mandatory and by who. 

I went to the audit logs, but these appear to only check data changes (e.g. creation and updating).

Sincerely,

Jason

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  • Suggested answer
    Guido Preite Profile Picture
    54,086 Moderator on at

    in some cases this info can be retrieved (if I remember correctly you can find who created an entity by looking the createdby of the default system views) but for the example you wrote is not possible.

    hope it helps

  • Suggested answer
    furkank Profile Picture
    535 on at

    Hi Jason,  currently there is not a such feature or audit log place to see that info.

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