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Balance of cash advance is not updated

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Posted on by ThuNgo

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Hello,

I tested Cash return functionality and faced issue as below,

Could someone help to explain?

I created Cash advance request number USP2-000032, Pay and transfer.

I created Expense report, with Expense category type = Cash advance return and mark Cash advance request number USP2-000032, Post Expense report

However, after i posted the Expense report, the balance of Cash advance request is not updated

Thank in advance,

Thu

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Sheela Ningappa Microsoft Employee on at

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Hi,

Have you checked these features are enabled:

Select cash advances that apply to your expenses

Before you submit an expense report, you can select the cash advance that aligns with the expense transactions on the report. To use this functionality, the following two features must be enabled from the Feature management workspace:

Expense reports re-imagined

Ability to map cash advances to expense lines

Please refer the below link:

docs.microsoft.com/.../cash-advance

Thanks,

Sheela

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ThuNgo 978 on at

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Hi Sheela,

My current version is 10.0.16 so i were unable to enable the feature "Ability to map cash advances to expense lines" as you mentioned.

However, i read the post as below:

d365tour.com/.../

So it should auto reduce the balance of Cash advance, since when i chose Expense category with type: Cash advance return, i could chose back the Cash advance request that i want to return.

Thank and best regards,

Thu,

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Sandesh boloor 88 on at

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Hi,

Even I am facing the same issue even after enabling the "Expense reports re-imagined" and "Ability to map cash advances to expense lines." in the Feature management.

The issue observed in the "Installed product version : 10.0.27 (10.0.1227.75)" and "Installed platform version : Update51 (7.0.6395.68)"

Note : The payment method used during the Expense reports transaction has the Expense owner as "Employee" and Offset account is "Worker"

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