General Journal Module Will Not Open

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Posted on by Community Member

Hello,

I am facing an issue where our General Ledger>General Journal will not even open when clicked on. When any user clicks on it an hourglass opens and just spins and the general journal never opens. I have restarted AOS and SQL DB and still it won't open. Users were able to open it earlier today.

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RE: General Journal Module Will Not Open

I show 176 errors.

Table General Journal

Journal: Not applic, journal batch number: GBN0000037

The value "Not applic" in field "Name" is not found in the related table "Name of Journal"

Journal: Print inte, journal batch number: GBN0010652

The value "Print inte" is not found in the related table "Name of Journal"

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RE: General Journal Module Will Not Open

All users are experiencing the issue.

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Ludwig Reinhard Microsoft Employee on at

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RE: General Journal Module Will Not Open

Hi tuffy,

Is it only you that faces this issue or do all of your colleagues experience the same problem?

Best regards,

Ludwig

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Community Member on at

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RE: General Journal Module Will Not Open

I have also checked the event logs and don't see any events that would indicate the cause of this issue.

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