General Journal Module Will Not Open

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Posted on by Community Member

Hello,

I am facing an issue where our General Ledger>General Journal will not even open when clicked on. When any user clicks on it an hourglass opens and just spins and the general journal never opens. I have restarted AOS and SQL DB and still it won't open. Users were able to open it earlier today.

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Community Member on at

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RE: General Journal Module Will Not Open

I show 176 errors.

Table General Journal

Journal: Not applic, journal batch number: GBN0000037

The value "Not applic" in field "Name" is not found in the related table "Name of Journal"

Journal: Print inte, journal batch number: GBN0010652

The value "Print inte" is not found in the related table "Name of Journal"
Community Member on at

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RE: General Journal Module Will Not Open

All users are experiencing the issue.
Ludwig Reinhard Microsoft Employee on at

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RE: General Journal Module Will Not Open

Hi tuffy,

Is it only you that faces this issue or do all of your colleagues experience the same problem?

Best regards,

Ludwig
Community Member on at

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RE: General Journal Module Will Not Open

I have also checked the event logs and don't see any events that would indicate the cause of this issue.