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DYNAMICS CRM PORTAL web form step on click of "Previous" button data is not saving

Posted on by Microsoft Employee

Hi,

Portal webform step  previous button not saving data, throwing an alert message 

IT was working for me, it is saving data even I entered the previous button.

Am facing this issue from last  1 week .

Anyone facing same issue?

Capture1000.PNG

Thank you!!

  • r_m_w Profile Picture
    r_m_w 15 on at
    RE: DYNAMICS CRM PORTAL web form step on click of "Previous" button data is not saving

    Surprised this does not get posted more.  Surely there should be an option to save the current step when you click previous so when you navigate back to it the data is retained.  I think it hugely reduces the usefulness of web (advanced) forms.

  • Suggested answer
    oliver.rodrigues Profile Picture
    oliver.rodrigues 4,052 on at
    RE: DYNAMICS CRM PORTAL web form step on click of "Previous" button data is not saving

    hi, I am actually surprised it was working initially as you mentioned

    the previous button does not save the information you filled in to the form, it pushes the user back to the previous step, and looses the information on the current step

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