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Can't save a marketing email template

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When I am in the Marketing email - Designer    creating an email template, when I am done, I click Save and get the below error:

Access is Denied

You do no have enough privileges to access the Microsoft Dynamics 365 object or perform the requested operation.

Any help you can provide to resolve this issue is greatly appreciated, thank you.

  • Suggested answer
    Nya Profile Picture
    Nya 29,058 on at
    RE: Can't save a marketing email template

    Hi,

    Please check the privileges of your security role.

    1. Go to Advanced Settings > Settings > Security > User and tick the user you logged in to check the security role of the user.

     pastedimage1615958587432v1.png

    1. Go to Advanced Settings > Settings > Security > Security Role to check the privileges of the security role.

    As you mentioned, you created the template from the designer of the marketing emails. It needs the privileges in the following image.

     pastedimage1615958597327v2.png

    1. If you find that the corresponding privileges are missing, contact your Microsoft Dynamics 365 administrator to add them.

     

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

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