web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested Answer

Can't save a marketing email template

(0) ShareShare
ReportReport
Posted on by 26

When I am in the Marketing email - Designer    creating an email template, when I am done, I click Save and get the below error:

Access is Denied

You do no have enough privileges to access the Microsoft Dynamics 365 object or perform the requested operation.

Any help you can provide to resolve this issue is greatly appreciated, thank you.

I have the same question (0)
  • Suggested answer
    Nya Profile Picture
    29,060 on at

    Hi,

    Please check the privileges of your security role.

    1. Go to Advanced Settings > Settings > Security > User and tick the user you logged in to check the security role of the user.

     pastedimage1615958587432v1.png

    1. Go to Advanced Settings > Settings > Security > Security Role to check the privileges of the security role.

    As you mentioned, you created the template from the designer of the marketing emails. It needs the privileges in the following image.

     pastedimage1615958597327v2.png

    1. If you find that the corresponding privileges are missing, contact your Microsoft Dynamics 365 administrator to add them.

     

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 58 Super User 2026 Season 1

#2
Eugen Podkorytov Profile Picture

Eugen Podkorytov 49

#3
Fiona_Tiernan Profile Picture

Fiona_Tiernan 22 Moderator

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans