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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Can't save a marke...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Can't save a marketing email template

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Posted on by USA80 26

When I am in the Marketing email - Designer    creating an email template, when I am done, I click Save and get the below error:

Access is Denied

You do no have enough privileges to access the Microsoft Dynamics 365 object or perform the requested operation.

Any help you can provide to resolve this issue is greatly appreciated, thank you.

I have the same question (0)
  • Suggested answer
    Nya Profile Picture
    Nya 29,060 on at

    Hi,

    Please check the privileges of your security role.

    1. Go to Advanced Settings > Settings > Security > User and tick the user you logged in to check the security role of the user.

     pastedimage1615958587432v1.png

    1. Go to Advanced Settings > Settings > Security > Security Role to check the privileges of the security role.

    As you mentioned, you created the template from the designer of the marketing emails. It needs the privileges in the following image.

     pastedimage1615958597327v2.png

    1. If you find that the corresponding privileges are missing, contact your Microsoft Dynamics 365 administrator to add them.

     

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

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