News and Announcements icon

Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Can't save a marke...

Customer experience | Sales, Customer Insights,...

Suggested answer

Can't save a marketing email template

(0) Share

Report

Report

Posted on by USA80

2

When I am in the Marketing email - Designer creating an email template, when I am done, I click Save and get the below error:

Access is Denied

You do no have enough privileges to access the Microsoft Dynamics 365 object or perform the requested operation.

Any help you can provide to resolve this issue is greatly appreciated, thank you.

All responses Img

All responses (1)

Answers Img

Answers (0)

Suggested answer

Nya 29,058 on at

Like (0)

Report
RE: Can't save a marketing email template

Hi,

Please check the privileges of your security role.

Go to Advanced Settings > Settings > Security > User and tick the user you logged in to check the security role of the user.

Go to Advanced Settings > Settings > Security > Security Role to check the privileges of the security role.

As you mentioned, you created the template from the designer of the marketing emails. It needs the privileges in the following image.

If you find that the corresponding privileges are missing, contact your Microsoft Dynamics 365 administrator to add them.

If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

Best Regards,

Nya

Helpful resources

Quick Links

Subscribe to this forum!

Stay up to date on forum activity by subscribing.

Leaderboard

#1

André Arnaud de Cal... 292,516 Super User 2025 Season 1

#2

Martin Dráb 231,409 Most Valuable Professional

#3

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans