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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Timeline activity show...
Service | Customer Service, Contact Center, Fie...
Suggested Answer

Timeline activity shows email and calendar icons, but nothing else

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Posted on by Tina Silver 175

Occasionally we see the blank rows in the timeline of a Contact with just the icon.  There is nothing that should be there.  What might be causing this?

pastedimage1628115535986v1.png   pastedimage1628115671341v2.png

I have the same question (0)
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    Community Member Profile Picture
    Community Member on at

    Hi,

    It occurs when you receive or send a email?

    I found a question which may be similar to yours. Are you in the Same situation as him? error of displaying outlook icon for CRM synchronization - Microsoft Dynamics CRM Forum Community Forum

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