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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Timeline activity show...
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Timeline activity shows email and calendar icons, but nothing else

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Posted on by Tina Silver 175

Occasionally we see the blank rows in the timeline of a Contact with just the icon.  There is nothing that should be there.  What might be causing this?

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    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Timeline activity shows email and calendar icons, but nothing else

    Hi,

    It occurs when you receive or send a email?

    I found a question which may be similar to yours. Are you in the Same situation as him? error of displaying outlook icon for CRM synchronization - Microsoft Dynamics CRM Forum Community Forum

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