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Customer experience | Sales, Customer Insights,...
Suggested answer

Field labels depending on the app you're working in

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How to handle this scenario?


A CRM365 has 2 apps A and B.
Both apps are using the account entity.

App A is using the standard account form.
App B is using a copy form of the standard account form.
So it's possible to customize a form just for app B.

But, on app B the display label of the field name is changed to Customername or some other label.

On app A the display label of the field is standard and unchanged, name.
When doing a advanced find of a view in app A the name label is name.

BUT
When doing a advanced find of a view in app B the name label is name.

It has to be the label that i did choose earlier on, Customername.


Is it possible to change the label of fields in advanced finds and views depending on the app you'r working in?
 
  • Suggested answer
    Ayaka Iwai Profile Picture
    Ayaka Iwai on at
    RE: Field labels depending on the app you're working in

    In advanced finds or views, you can search with field display name, not label name in forms.

    Please consider to make custom fields for each apps.

  • Suggested answer
    a33ik Profile Picture
    a33ik 84,325 Most Valuable Professional on at
    RE: Field labels depending on the app you're working in

    Hello,

    I'm afraid that's not doable.

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