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Customer Payment Journal Lines - Financial Dimensions

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Posted on by b_radlyjames

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Currently, we 'share' all customers across all of our entities.

This proves to be a challenge when we create a payment journal as the 'Legal Entity' financial dimension does not auto-populate. I realize that this is due to the fact that we do not have 'Legal Entity' specified on our customer financial dimensions.

This is something we haven't done because we have many customers that are used in multiple legal entities. So if we specified 'DAT' on a customer but we did a payment journal for that customer in the 'CON' entity, then it would default the wrong entity. (I have confirmed this functionality)

Is there any way, through standard functionality in AX, to default the 'Legal Entity' financial dimension based on the Legal Entity you are creating the payment journal in?

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Ludwig Reinhard Microsoft Employee on at

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Good Morning bRadlyJames,

Can you share an example and some screenshots?

I did not fully understand the problem especially in relation to the DAT company and CON entity. (What does CON stand for?)

Also let us know the system version that you operate.

Many thanks,

Ludwig

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b_radlyjames 3,155 on at

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Ludwig,

I apologize for not being clear.

I have two Legal Entities (Companies), let's call them DAT and CON (Could be any 2 companies)

Customers are 'Shared' across both companies.

The 'Legal Entity' financial dimension is NOT defined on the Customer as each Customer could be used in either Entity (Company):

When creating a payment journal for this customer, the 'Legal Entity' financial dimension is NOT automatically filled in:

This is EXPECTED behavior as the 'Legal Entity' financial dimension is NOT filled in the customer.

Here is the problem:

If I were to define 'Legal Entity' on the customer as 'DAT' then the payment journal would default 'DAT' into the 'Legal Entity' on the payment journal line. This would happen even if i was creating a payment journal in 'CON'.

Ideal behavior would be for the payment journal to default 'Legal Entity' to whichever 'Legal Entity' we are creating the payment journal in (Either 'DAT' or 'CON').

Does that make sense?

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Ludwig Reinhard Microsoft Employee on at

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Hi bRadlyJames,

I got it :-)

Many thanks for the explanation.

I think you already pinned down the issue correctly. If you share the customer I don't see a way how to default different findims for DAT and CON when making payments.

What you can possibly try as a workaround is testing whether the default description functionality solves the issue.

You can basically setup a default description for payment transactions.

Whenever this transaction is posted, AX can fill in different values, such as a static text, your company ID, or some other dynamic values that can be defined.

The default description will be filled automatically into the payment journal line if

(a) you make use of a payment proposal, and

(b) if your method of payment does not summarize payments but makes them individually. (There is a parameter for that).

Please check if this would be an alternative solution.

If not, then you will have to make a system modification for defaulting the findims in the way described.

Best regards,

Ludwig

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b_radlyjames 3,155 on at

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Ludwig,

Thank you for the response. You are correct, I will have to do this via code. For the 'Account' it seems work fine:

stoneridgesoftware.com/.../

The 'Offset Account' appears to be more challenging and doesn't allow values the same way the 'Account' does.

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