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Finance | Project Operations, Human Resources, ...
Suggested answer

Payment journal posting error

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Posted on by 155

Hi Experts,

Im trying to post a payment journal i received this error "Settle amount 0,00 on line 1,00, cannot be different than journal line amount XXXXX" 

Please advise. Thank you

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  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at
    RE: Payment journal posting error

    Hello ENEN,

    There have been a number of replies posted here and I wonder if you have been able to get your issue resolved in the meantime?

    Would be great if you could let us know if you need any other help from the community.

    Many thanks and best regards,

    Ludwig

  • real_ashwin Profile Picture
    1,221 on at
    RE: Payment journal posting error

    Kindly share the transaction lines and also go to the vendor transactions and check what the balance column shows for the invoice you selected.

  • Suggested answer
    Junaid Idrees Profile Picture
    on at
    RE: Payment journal posting error

    Hi ENEN,

    It seems to me, the invoice you are trying to select to mark with your payment from "Settle transaction screen" has zero amount to settle.  Please make sure your invoice amount & other details are correct.  And as Ludwig mentioned, if you will post payment wihtout marking against invoice then system will treat that payment as "ADVANCE" becase it does'nt settled against any invoice.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at
    RE: Payment journal posting error

    Hi ENEN,

    If you do that then you invoices would still be shown as open invoices.

    I don't think that this is what one wants when posting a payment journal.

    Would be great if you could share some additional information / screenprints.

    Best regards,

    Ludwig

  • ENEN Profile Picture
    155 on at
    RE: Payment journal posting error

    Hi,

    I think removing the mark of the settlement on each lines resolve the issue.

  • Ludwig Reinhard Profile Picture
    Microsoft Employee on at
    RE: Payment journal posting error

    Hi,

    Can you share details of what has been entered in the payment journal and what has been selected for settlement?

    Many thanks,

    Ludwig

  • Gunjan Bhattachayya Profile Picture
    35,421 on at
    RE: Payment journal posting error

    Hi ENEN,

    Is this error message originating from any customization? This message doesn't look like standard AX error.

    Also, is the settlement amount 0 in any of the lines in the payment journal?

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